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Forums › WorldxChange / XNet / VFX › 100ms latency increase to some International sites


933 posts

Ultimate Geek

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Topic # 100735 17-Apr-2012 22:25 Send private message

Maybe it's just because I'm a huge geek and have automated alerting linked to a huge klaxon and spinning red light when any mild performance issue appears on my Internet connection (no not really, I only have a klaxon), but I've notice that in the last few days my latency to some international sites has risen by ~100ms:

C:\>tracert sony.com

Tracing route to sony.com [72.52.6.10]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  firewall.int [10.10.10.1]
  2    73 ms    99 ms    99 ms  modem.int [192.168.1.254]
  3    13 ms    13 ms    13 ms  akl-ip21-xdsl-gw.wxnz.net [182.154.0.21]
  4    12 ms    12 ms    12 ms  as17435.cust.bdr01.akl02.akl.VOCUS.net.au [114.31.203.90]
  5    12 ms    13 ms    13 ms  ten-0-3-0-120.bdr01.akl02.akl.VOCUS.net.au [114.31.203.89]
  6    36 ms    37 ms    36 ms  ten-0-2-0-400.bdr01.akl01.akl.VOCUS.net.au [114.31.202.43]
  7    37 ms    37 ms    37 ms  ip-128.192.31.114.VOCUS.net.au [114.31.192.128]
  8    37 ms    36 ms    36 ms  ten-1-3-0.cor02.syd03.nsw.VOCUS.net.au [114.31.192.87]
  9    38 ms    39 ms    37 ms  ge-0-5-0-1.cor01.syd04.nsw.VOCUS.net.au [175.45.72.76]
 10    37 ms    36 ms    36 ms  ge-0-0-1.bdr02.syd04.nsw.VOCUS.net.au [175.45.72.80]
 11    37 ms    37 ms    37 ms  TenGigabitEthernet8-4.ult2.Sydney.telstra.net [139.130.73.105]
 12    42 ms    46 ms    46 ms  TenGigE0-1-0-2.ken-core4.Sydney.telstra.net [203.50.20.1]
 13    42 ms    43 ms    42 ms  Bundle-Ether1.oxf-gw1.Sydney.telstra.net [203.50.6.6]
 14    39 ms    38 ms    39 ms  TenGigabitEthernetx-0.syd-core03.Sydney.reach.com [203.50.13.14]
 15    51 ms    38 ms    37 ms  i-0-3-2-0.sydo-core01.bi.reach.com [202.84.220.190]
 16   159 ms   158 ms   158 ms  i-4-0-0.siko-core02.bx.reach.com [202.84.140.138]
 17   162 ms   162 ms   159 ms  i-0-2-0-0.siko01.bi.reach.com [202.84.219.46]
 18   290 ms   278 ms   279 ms  global_crossing-peer.siko01.pr.reach.com [134.159.127.30]
 19   279 ms   283 ms   281 ms  pos3-0-0-2488M.asr1.CLK1.gblx.net [67.17.66.226]
 20   278 ms   278 ms   279 ms  prolexic-technologies.port-channel100.asr1.clk1.gblx.net [64.209.102.226]
 21     *        *        *     Request timed out.
 22   282 ms   282 ms   281 ms  unknown.prolexic.com [72.52.6.10]

Trace complete.



Has anyone else noticed this?

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10100111001
3209 posts

Uber Geek

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Subscriber
  Reply # 610872 17-Apr-2012 22:53 Send private message

lol. 10 hops in Sydney?

my route is a little shorter, i'm guessing yours is heading via Singapore/singapore to hong kong, whereas mine goes via Sydney and japan (probably via guam?) to get to hong kong

1 9 ms 3 ms 3 ms RTA1320.home [192.168.0.1]
2 11 ms 10 ms 10 ms xxxinternet.tranzpeer.net [202.180.xxx.xxx]
3 11 ms 11 ms 11 ms xxxxcpcak3-e1.tranzpeer.net [202.180.xxx.xxx]
4 11 ms 11 ms 11 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 17 ms 11 ms 11 ms x7-1-0-101.akbr5.global-gateway.net.nz [202.50.234.61]
6 11 ms 11 ms 11 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77]
7 40 ms 37 ms 36 ms xe6-0-0.sgbr1.global-gateway.net.nz [202.50.232.10]
8 35 ms 36 ms 36 ms xe2-0-0-2.sgbr2.global-gateway.net.nz [202.50.232.246]
9 37 ms 78 ms 46 ms 202.68.67.157
10 36 ms 35 ms 37 ms xe-5-0-0.r03.sydnau01.au.bb.gin.ntt.net [202.68.64.214]
11 150 ms 150 ms 150 ms p16-7-3-0.r23.tokyjp01.jp.bb.gin.ntt.net [129.250.5.28]
12 207 ms 210 ms * as-0.r21.newthk02.hk.bb.gin.ntt.net [129.250.3.103]
13 203 ms 201 ms 210 ms 203.131.246.138
14 211 ms 208 ms 208 ms 209.200.136.34
15 203 ms 202 ms 209 ms unknown.prolexic.com [72.52.6.10]




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229 posts

Master Geek
  Reply # 610913 18-Apr-2012 00:53 Send private message

There's a similar issue with some Australian IPs going via San Jose.

Tracing route to 203.215.4.135 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms RT-N16 [192.168.2.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 7 ms 7 ms 6 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21]
4 7 ms 6 ms 6 ms as17435.cust.bdr01.akl02.akl.VOCUS.net.au [114.31.203.90]
5 7 ms 6 ms 8 ms ten-0-3-0-120.bdr01.akl02.akl.VOCUS.net.au [114.31.203.89]
6 132 ms 131 ms 132 ms ten-0-2-0-400.bdr01.akl01.akl.VOCUS.net.au [114.31.202.43]
7 132 ms 133 ms 132 ms ip-88.202.31.114.VOCUS.net.au [114.31.202.88]
8 160 ms 159 ms 167 ms ip-112.199.31.114.VOCUS.net.au [114.31.199.112]

9 132 ms 131 ms 131 ms pos-1-2-0.bdr01.sjc02.ca.VOCUS.net.au [114.31.199.118]
10 183 ms 183 ms 244 ms as4802.bdr02.syd01.nsw.VOCUS.net.au [114.31.193.238]
11 251 ms 240 ms 241 ms te1-0-0.per-qv1-bdr1.iinet.net.au [203.215.20.7]

12 252 ms 252 ms 253 ms po1.per-qv1-hsa1.iinet.net.au [203.215.4.23]
13 238 ms 236 ms 238 ms 203.215.4.135

Trace complete.



933 posts

Ultimate Geek

Trusted
  Reply # 611012 18-Apr-2012 10:03 Send private message

Regs: lol. 10 hops in Sydney?

my route is a little shorter, i'm guessing yours is heading via Singapore/singapore to hong kong, whereas mine goes via Sydney and japan (probably via guam?) to get to hong kong
<snip>


Wait, are you with xnet as well?  If so, why is your route so different to mine?  I'm on the old Fusion plan (with 75gb off peak free).

1328 posts

Uber Geek

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Subscriber
  Reply # 611018 18-Apr-2012 10:25 Send private message

SamF:
Regs: lol. 10 hops in Sydney?

my route is a little shorter, i'm guessing yours is heading via Singapore/singapore to hong kong, whereas mine goes via Sydney and japan (probably via guam?) to get to hong kong


Wait, are you with xnet as well?  If so, why is your route so different to mine?  I'm on the old Fusion plan (with 75gb off peak free).


Because Vocus peer with both iinet and telstra, between those relationships they will balance traffic as they please. 



933 posts

Ultimate Geek

Trusted
  Reply # 611056 18-Apr-2012 11:25 Send private message

Hmm, this seems to be pretty consistent tho, why would it be different between me and others on xnet at the Aussie end?

1328 posts

Uber Geek

Trusted
Subscriber
  Reply # 611267 18-Apr-2012 16:45 Send private message

SamF: Hmm, this seems to be pretty consistent tho, why would it be different between me and others on xnet at the Aussie end?


Your IP addresses will fall into different supernets. Honestly unless Xnet use certain BGP communities provided by Vocus there is little to nothing which they can do. WWW stands for wild wild west, the internet is a crazy place.



933 posts

Ultimate Geek

Trusted
  Reply # 611293 18-Apr-2012 17:12 Send private message

insane: Your IP addresses will fall into different supernets. Honestly unless Xnet use certain BGP communities provided by Vocus there is little to nothing which they can do. WWW stands for wild wild west, the internet is a crazy place.


Hmm, my current PPPoA uptime is 27 days, 16:31:57 and the issue has only been happening for a couple of days, so I'm not sure if my IP has anything to do with the issue in this case.

2187 posts

Uber Geek
  Reply # 611304 18-Apr-2012 17:29 Send private message

Normal routing weirdness..

10100111001
3209 posts

Uber Geek

Trusted
Subscriber
  Reply # 612111 19-Apr-2012 20:10 Send private message

SamF:
Regs: lol. 10 hops in Sydney?

my route is a little shorter, i'm guessing yours is heading via Singapore/singapore to hong kong, whereas mine goes via Sydney and japan (probably via guam?) to get to hong kong


Wait, are you with xnet as well?  If so, why is your route so different to mine?  I'm on the old Fusion plan (with 75gb off peak free).


no, i'm with callplus.  I probably should have made it clearer.  It was a route I was posting  so you could compare to another ISP.




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Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards



933 posts

Ultimate Geek

Trusted
  Reply # 612116 19-Apr-2012 20:22 Send private message

Regs: no, i'm with callplus.  I probably should have made it clearer.  It was a route I was posting  so you could compare to another ISP.


Ah, well that clears all that up then :D

So does anyone else with an xnet connection care to test to sony.com as well?

229 posts

Master Geek
  Reply # 612127 19-Apr-2012 20:35 Send private message

Tracing route to dip-58-6-13-102.wa.westnet.com.au [58.6.13.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RT-N16 [192.168.2.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 7 ms 8 ms 7 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21]
4 7 ms 10 ms 7 ms as17435.cust.bdr01.akl02.akl.VOCUS.net.au [114.31.203.90]
5 7 ms 7 ms 6 ms ten-0-3-0-120.bdr01.akl02.akl.VOCUS.net.au [114.31.203.89]
6 133 ms 132 ms 132 ms ten-0-2-0-400.bdr01.akl01.akl.VOCUS.net.au [114.31.202.43]
7 133 ms 132 ms 132 ms ip-88.202.31.114.VOCUS.net.au [114.31.202.88]
8 159 ms 159 ms 159 ms ip-112.199.31.114.VOCUS.net.au [114.31.199.112]

9 132 ms 132 ms 132 ms pos-1-2-0.bdr01.sjc02.ca.VOCUS.net.au [114.31.199.118]
10 212 ms 183 ms 182 ms as4802.bdr02.syd01.nsw.VOCUS.net.au [114.31.193.238]
11 244 ms 236 ms 236 ms te7-4.mel-pipe-bdr1.iinet.net.au [203.215.20.103]
12 231 ms 231 ms 231 ms te4-4.ade-pipe-bdr1.iinet.net.au [203.215.20.19]

13 231 ms 232 ms 231 ms po4-100.ade-pipe-bdr2.iinet.net.au [203.215.20.136]
14 232 ms 231 ms 231 ms te1-0-1.per-qv1-bdr1.iinet.net.au [203.215.20.21]
15 240 ms 236 ms 238 ms po1.per-qv1-hsa1.iinet.net.au [203.215.4.23]
16 234 ms 233 ms 233 ms 203.215.4.135
17 237 ms 236 ms 236 ms dip-58-6-13-102.wa.westnet.com.au [58.6.13.102]


Trace complete.



933 posts

Ultimate Geek

Trusted
  Reply # 612128 19-Apr-2012 20:37 Send private message

Any chance of a tracert to Sony.com?

229 posts

Master Geek
  Reply # 612195 19-Apr-2012 22:49 Send private message

Tracing route to sony.com [72.52.6.10]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RT-N16 [192.168.2.1]
2 1 ms 1 ms 1 ms 192.168.1.1
3 77 ms 7 ms 8 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21]
4 7 ms 7 ms 6 ms as17435.cust.bdr01.akl02.akl.VOCUS.net.au [114.31.203.90]
5 7 ms 7 ms 7 ms ten-0-3-0-120.bdr01.akl02.akl.VOCUS.net.au [114.31.203.89]
6 30 ms 31 ms 30 ms ten-0-2-0-400.bdr01.akl01.akl.VOCUS.net.au [114.31.202.43]
7 30 ms 30 ms 31 ms ip-88.202.31.114.VOCUS.net.au [114.31.202.88]
8 31 ms 35 ms 30 ms ip-130.192.31.114.VOCUS.net.au [114.31.192.130]

9 31 ms 31 ms 31 ms ge-0-5-0-1.cor01.syd04.nsw.VOCUS.net.au [175.45.72.76]
10 30 ms 30 ms 30 ms ge-0-0-0.bdr02.syd04.nsw.VOCUS.net.au [175.45.72.78]
11 33 ms 32 ms 32 ms TenGigabitEthernet8-4.ult2.Sydney.telstra.net [139.130.73.105]
12 37 ms 34 ms 36 ms TenGigE0-1-0-2.ken-core4.Sydney.telstra.net [203.50.20.1]
13 36 ms 34 ms 35 ms Bundle-Ether1.oxf-gw1.Sydney.telstra.net [203.50.6.6]
14 33 ms 32 ms 33 ms TenGigE5-0-0.sydo-core03.Sydney.reach.com [203.50.13.98]
15 33 ms 32 ms 33 ms i-0-3-2-0.sydo-core01.bi.reach.com [202.84.220.190]
16 152 ms 152 ms 152 ms i-4-0-0.siko-core02.bx.reach.com [202.84.140.138]
17 152 ms 156 ms 152 ms i-0-2-0-0.siko01.bi.reach.com [202.84.219.46]
18 276 ms 297 ms 300 ms global_crossing-peer.siko01.pr.reach.com [134.159.127.30]
19 277 ms 277 ms 277 ms pos3-0-0-2488M.asr1.CLK1.gblx.net [67.17.66.226]

20 291 ms 290 ms 290 ms prolexic-technologies.port-channel100.asr1.clk1.gblx.net [64.209.102.226]
21 * * * Request timed out.
22 290 ms 290 ms 290 ms unknown.prolexic.com [72.52.6.10]

Trace complete.



933 posts

Ultimate Geek

Trusted
  Reply # 612197 19-Apr-2012 22:53 Send private message

hmm, so pretty much the same as me. I emailed xnet about it yesterday but haven't heard back as yet.

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