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Forums › WorldxChange / XNet / VFX › XML feed incorrect on new plans?


1332 posts

Uber Geek
Topic # 101699 7-May-2012 10:04 Send private message

Is anyone else that has moved to any of the new plans (including a portion of free data) that uses Xnet Usage Monitor or the Chrome extension noticed a discrepancy in the total reported cost for month to date?

Looking at the XML feed, it appears as though the free data (first 5 or 15GB etc.) is being charged at the usual dollar rate, and added to the total.

Edit: Looks like the total is incorrect in the Xport portal - Manage Data Cap section as well.

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295 posts

Ultimate Geek

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WorldxChange
  Reply # 620828 7-May-2012 10:09 Send private message

I'll get this checked out with our Operations team.







295 posts

Ultimate Geek

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WorldxChange
  Reply # 620832 7-May-2012 10:13 Send private message

I've been advised that this issue is being looked at right now and should be resolved soon. 

Will post again once I've confirmed it's been fully resolved. 









1332 posts

Uber Geek
  Reply # 620842 7-May-2012 10:18 Send private message

Wow - talk about quick - thanks very much!

295 posts

Ultimate Geek

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WorldxChange
  Reply # 620876 7-May-2012 10:57 Send private message

Just been advised this issue should be resolved, I've looked at a couple of accounts and they are now displaying correctly.  Would be great if you could confirm the same. 









1332 posts

Uber Geek
  Reply # 620892 7-May-2012 11:19 Send private message

Yep - looking much better.

Thanks very much!

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