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329 posts

Ultimate Geek
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WorldxChange

  Reply # 723007 26-Nov-2012 13:08 Send private message

KShips:
Should local traffic like email and xnet website stop when the cap is reached? My parents are setup for that but I know the first month everything seemed to stop but I have a feeling last month they may have continued to get emails?

Are clothed broadband plans getting any changes?

Cheers,


You should be able to get the Xnet Website and get Email while fully capped. We experienced some issues with the Overcap functionality which were resolved - sounds like your parents experienced this issue. 

Currently we're just updating just the Fusion plans. 
 







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Uber Geek
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  Reply # 723009 26-Nov-2012 13:14 Send private message

Is "Phoneline" a VOIP line or POTS? Maybe throw in a "VOIP" there to make it clear?
(Although I assume "Fusion" is the naked DSL plan)

329 posts

Ultimate Geek
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  Reply # 723012 26-Nov-2012 13:17 Send private message

kyhwana2: Is "Phoneline" a VOIP line or POTS? Maybe throw in a "VOIP" there to make it clear?
(Although I assume "Fusion" is the naked DSL plan)


It's a VOIP/VFX line, will raise the issue - thanks for your feedback. 







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  Reply # 723030 26-Nov-2012 13:23 Send private message

kyhwana2: Is "Phoneline" a VOIP line or POTS? Maybe throw in a "VOIP" there to make it clear?
(Although I assume "Fusion" is the naked DSL plan)

Fusion is the naked/VFX combination. This was pretty clear on the previous website, but the current one is not very intuitive (well, to me!).

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  Reply # 723050 26-Nov-2012 13:43 Send private message

Good to finally see price changes for the BOF users!

Unfortunately for ADSL2+ none of the plans are competitive enough... For the price of Fusion 60 you can currently get 150GB on Telecom (create your own, no additional calling plan, $10 loyalty discount off the $99 list price) or on Snap you can create a 120GB plan for $90... basically not compelling enough for anyone who uses more than 60GB/month.

Sadpants

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  Reply # 723053 26-Nov-2012 13:45 Send private message

Oh, are these still no contract plans and can we just ignore the VFX bit if we don't use it?

(And when can/should we call to switch over?)

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Ultimate Geek
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WorldxChange

  Reply # 723080 26-Nov-2012 14:11 Send private message

kyhwana2: Oh, are these still no contract plans and can we just ignore the VFX bit if we don't use it?

(And when can/should we call to switch over?)


Yes there is no contract on these plans, if you are currently on a contract with us you can switch to these plans and keep the existing contract (if you've done 6 months of a 12 month contract, you'll still only have 6 months left). 

Yes you can ignore the VFX side of things, you don't have to setup a voice adapter,  although you might want to for the toll savings :) 

Yes you can call in to the Sales team on 0800 124 386. 









Ham

414 posts

Ultimate Geek
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  Reply # 723106 26-Nov-2012 15:17 Send private message

This is good news.

Are there any plans to offer different speed connections in bof fibre areas?

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  Reply # 723254 26-Nov-2012 19:36 Send private message

Cameronn:
kyhwana2: Oh, are these still no contract plans and can we just ignore the VFX bit if we don't use it?

(And when can/should we call to switch over?)


Yes there is no contract on these plans, if you are currently on a contract with us you can switch to these plans and keep the existing contract (if you've done 6 months of a 12 month contract, you'll still only have 6 months left). 

Yes you can ignore the VFX side of things, you don't have to setup a voice adapter,  although you might want to for the toll savings :) 

Yes you can call in to the Sales team on 0800 124 386. 


Oop, just called up, got told that the sales person would have to check with their manager, since that fusion plan "comes with VFX" even though I didn't want it setup <.<

Getting a call back tomorrow, apparently.


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Ultimate Geek
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  Reply # 723262 26-Nov-2012 20:03 Send private message

kyhwana2: Oop, just called up, got told that the sales person would have to check with their manager, since that fusion plan "comes with VFX" even though I didn't want it setup <.<

Getting a call back tomorrow, apparently.



Just tell them to set it as open vfx, otherwise they need a mac address from you.




Hmmmm

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Ultimate Geek
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  Reply # 723265 26-Nov-2012 20:08 Send private message

Are these plans still 30/10 for fibre? Do any of them give 100/50?

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  Reply # 723274 26-Nov-2012 20:50 Send private message

Nice work maverick and Cameronn and the rest of the xnet team!

I've been trying to convince my parents (in Turangi) to get off dial-up for a wee while now and the Fusion 5 plan looks perfect for them. I've recently moved away from xnet but imagine my WAG54GP2v2 could be reconfigured for them without any issues?

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  Reply # 723281 26-Nov-2012 21:08 Send private message

Dratsab:. I've recently moved away from xnet but imagine my WAG54GP2v2 could be reconfigured for them without any issues?


It's no longer listed as supported hardware, but Im fairly sure it used to be. Assuming it can be used, you'd just need to add their authentication details for DSL and advise WxC of the MAC address when signing up.

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WorldxChange

  Reply # 723351 27-Nov-2012 05:45 Send private message

steve98: Are these plans still 30/10 for fiber? Do any of them give 100/50?


Yes that is correct 30/10 only for BOF until they move to UFB as its a technical requirement of BOF we have no control over that sorry,




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

3567 posts

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WorldxChange

  Reply # 723353 27-Nov-2012 05:47 Send private message

Dratsab: Nice work maverick and Cameronn and the rest of the xnet team!

I've been trying to convince my parents (in Turangi) to get off dial-up for a wee while now and the Fusion 5 plan looks perfect for them. I've recently moved away from xnet but imagine my WAG54GP2v2 could be reconfigured for them without any issues?


Pretty much, the wag54gp2 is pretty old now and we did see some quality issues occurring on some devices as internal components started breaking down, just something to be aware of.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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