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67 posts

Master Geek


  Reply # 729562 10-Dec-2012 10:05 Send private message

Hi I changed my plan to fusion 40 on 30 Nov and was told it would take effect the next day however if I log onto the portal I see this

Standard 5.2 GB

billable usage 0.2 GB

I hope this gets sorted by the end of the month



329 posts

Ultimate Geek
+1 received by user: 3

Trusted
WorldxChange

  Reply # 729569 10-Dec-2012 10:17 Send private message

numberonekiwi: Hi I changed my plan to fusion 40 on 30 Nov and was told it would take effect the next day however if I log onto the portal I see this

Standard 5.2 GB

billable usage 0.2 GB

I hope this gets sorted by the end of the month




Just taking a look at this, appears as though there has been an sales error on our side.  Give me 10 minutes and I should be able to get this corrected for you.

 







329 posts

Ultimate Geek
+1 received by user: 3

Trusted
WorldxChange

  Reply # 729572 10-Dec-2012 10:22 Send private message

Should be corrected now, please tell me if everything looks ok in Viewbill :) 







67 posts

Master Geek


  Reply # 729575 10-Dec-2012 10:26 Send private message

wow that was a quick response many thanks it seems ok now

5 posts

Wannabe Geek


  Reply # 729626 10-Dec-2012 11:31 Send private message

Wow! Service this good is one of the reasons we want to stick with WXnet!

34 posts

Geek
+1 received by user: 4


  Reply # 729683 10-Dec-2012 12:25 Send private message

moved to fusion 60 and now I don't feel embarrassed any more when discussing with colleagues about internet connection at home :-)
Keep up the good work, xnet, well done!

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