Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
181 posts

Master Geek


  Reply # 105419 17-Jan-2008 18:03 Send private message

vinnieg: 

Ring Telecom say "Customerlink my number and provide me with a temporary number please"
Say "goodbye telecom"

That's what I did.  I rang Telecom and asked for a number change and custom link my current number as I'm going to Naked DSL and porting number over to Xnet Fusion, but the Telecom customer service person wouldn't budge - she claimed that's the first time she heard someone ring up and do it.  She even said to tell my new service provider (Xnet) that if they want my business they have to to the porting and NDSL setup completely, and I don't have to call Telecom at all whatsover.  Hence I'm kind of confused as to what I should do...

So, when I ring 123, and upon their interactive voice response prompt, do I just say "customlink my number and provide me with a temporary phone number please?"..

Any insights would be appreciated!.

Thanks!

58 posts

Master Geek


  Reply # 105424 17-Jan-2008 18:21 Send private message

the fastest way of ringing telecom with out having to go through a million prompts b4 u get a real person is to dial 0800 000 000 and when the automation starts just press 0, and it says transfering your to a customer services rep now :)

155 posts

Master Geek


  Reply # 105438 17-Jan-2008 19:44 Send private message

I just rang TCNZ few minutes ago for link my numbers to a temp number. Thanks  starspangle
for the short code 0800 000 000 and 0 

 
TCNZ has a dedicated team dealing with this now!!

In my case there will be a charge of $22.50 per line per month to do this (I have dual line so 2x$22.50) This is my one Month line rental. My line will pretty much link to a temp number from tonight and stay that way until I call TCNZ and cancel this.

With TCNZ for 9 yeas... technology is available to move forward, if they are not changing I'm changing

Next FUSION ......


2260 posts

Uber Geek

Trusted

  Reply # 105442 17-Jan-2008 19:59 Send private message

wlgspotter:
vinnieg: 

Ring Telecom say "Customerlink my number and provide me with a temporary number please"
Say "goodbye telecom"

That's what I did.  I rang Telecom and asked for a number change and custom link my current number as I'm going to Naked DSL and porting number over to Xnet Fusion, but the Telecom customer service person wouldn't budge - she claimed that's the first time she heard someone ring up and do it.  She even said to tell my new service provider (Xnet) that if they want my business they have to to the porting and NDSL setup completely, and I don't have to call Telecom at all whatsover.  Hence I'm kind of confused as to what I should do...

So, when I ring 123, and upon their interactive voice response prompt, do I just say "customlink my number and provide me with a temporary phone number please?"..

Any insights would be appreciated!.

Thanks!


It sounds as though you got the useless old lady :S i've had her 4 times, she got my name wrong twice and told me the other times she couldn't do something,

ring 123 and ask for Smart Services
or ring 0800000000 and press 5, 5x in a row :) it'll take you to the front the queue :)

She's right about the Porting and naked DSL setup, but she's wrong about the customerlink and temp number. If you get here again, hang up and ring back and hope you get one of the guys who works there instead, they are much more helpful and actually know what you will are talking about :)




I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Police Camera Van Disguise
Created by Reanalyse, last reply by oxnsox on 19-Dec-2014 21:59 (26 replies)
Pages... 2


Has Spark (Telecom) locked their iphone 6 ?
Created by anewguy2014, last reply by michaelmurfy on 17-Dec-2014 14:32 (25 replies)
Pages... 2


forgot how to unlock a car door
Created by joker97, last reply by joker97 on 19-Dec-2014 19:10 (49 replies)
Pages... 2 3 4


In defence of cats
Created by Rikkitic, last reply by DarthKermit on 17-Dec-2014 15:40 (68 replies)
Pages... 3 4 5


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


Lightbox launches on PlayStation 4
Created by freitasm, last reply by sultanoswing on 19-Dec-2014 20:56 (39 replies)
Pages... 2 3


How is iParcel these days?
Created by peejayw, last reply by surfisup1000 on 18-Dec-2014 21:45 (19 replies)
Pages... 2


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.