Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



22 posts

Geek


Topic # 19299 12-Feb-2008 13:47 Send private message

Please be advised that WxC has identified a small data migration issue that will see some Xnet Fusion customers (13 so far) billed for both their Fusion service and their Xnet HSI plan at the same time. Most of the mistakes are in the neighborhood of a few dollars but I did see a couple larger ones. The provisioning team is hunting down the accounts with errors and are applying the appropriate credits.


This was because we had customers who churned to Fusion at the end of the month and the HSI billing was right but for some reason the billing start date for the Fusion became 1/1/08.

There were also some new connections that charged for the whole month when they were connected partway through. The team is in a meeting now to review the cause and to impliment the appropriate database changes to keep it from happening again.

We apologize to those of you affected by the issue and assure you that you will be credited.


Create new topic
2893 posts

Uber Geek
+1 received by user: 33

Trusted

Reply # 110145 12-Feb-2008 19:11 Send private message

Y2K008 bug?  007 is so yesterday!




You can never have enough Volvos!


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by hio77 on 23-Oct-2014 23:34 (19 replies)
Pages... 2


$39 iPhone plan goneburger
Created by MadEngineer, last reply by MadEngineer on 23-Oct-2014 22:23 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by eracode on 24-Oct-2014 05:17 (102 replies)
Pages... 5 6 7


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by freitasm on 23-Oct-2014 19:00 (44 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.