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148 posts

Master Geek


Topic # 19939 7-Mar-2008 10:54 Send private message


Xnet Fusion :: Need to Know:

4. Current Xnet Broadband Customer with Number Porting

Current Xnet customers can churn to Fusion without charge or contract. Note: there can be an outage of up to 6 hours.

Before the order is placed, the existing phone number to be ported will be moved to a "Custom Link" service (check with your current supplier for charges). A number port fee of $19.69 is applicable per number ported.


Am I reading this correctly? - is it now possible for customers with Xnet Broadband, and a Landline with other non-Telecom provider to move to Fusion using Custom Link?

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dpw

667 posts

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  Reply # 115147 7-Mar-2008 10:59 Send private message

kerrin:

Xnet Fusion :: Need to Know:



4. Current Xnet Broadband Customer with Number Porting



Current Xnet customers can churn to Fusion without charge or contract. Note: there can be an outage of up to 6 hours.



Before the order is placed, the existing phone number to be ported will be moved to a "Custom Link" service (check with your current supplier for charges). A number port fee of $19.69 is applicable per number ported.




Am I reading this correctly? - is it now possible for customers with Xnet Broadband, and a Landline with other non-Telecom provider to move to Fusion using Custom Link?


I'd be very interested in any comment from WxC on this. At the time I wanted to go to Fusion I had my broadband with Xnet and landline with Slingshot. In short, it was an incredibly painful process! Having said that I have to give credit to WxC's efforts in trying to make the process as simple as possible. In the end it was easier for me to take my landline to Telecom first, then transfer it to Fusion - all very confusing and highly irritating.

I'd be very interested to find out if the process has improved somewhat...

D.




Move along... nothing to see here...

3bit.com
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  Reply # 115173 7-Mar-2008 12:33 Send private message

This is certainly not a limitation of WxC but of Telecom provisioning.  To move to Fusion, from what I understand, is you need to move all your services (phone + broadband) back to Telecom, and then move to WxC.

Unfortunately there is no allowance yet for swapping directly from one telco to another without going through Telecom.  Once Telecom have the processes in place, you will be able to swap from one non-Telecom telco to another.




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  Reply # 115223 7-Mar-2008 15:05 Send private message

nate is indeed correct, currently we can only do nDSL on Telecom lines. We will be able to do non Telecom lines eventually but at this stage you will need to move back to Telecom before we can begin the nDSL process.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz



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WorldxChange

  Reply # 115234 7-Mar-2008 15:46 Send private message

Watch this space...something is coming in the not to distant future




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      



148 posts

Master Geek


Reply # 115364 8-Mar-2008 10:38 Send private message

maverick: Watch this space...something is coming in the not to distant future


Great news, thanks maverick...

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