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432 posts

Ultimate Geek
+1 received by user: 90


Topic # 20699 3-Apr-2008 16:03 Send private message

Just found that my modem is syncing with ADSL2+ speeds.
Sync stats: here
But it seems I am still limited to ADSL1 speeds.


What is causing this? Shouldn't I be able to download as fast as my line allows?
I remember reading that Xnet are limiting people to ADSL1 speeds somewhere.
This seems to be the case. Why would they be doing this? We pay by the Megabyte, it's in their best interests for customers to download as much as possible.Money mouth

I'm hoping that this is just temporary and I'll be getting full speed soon.

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1699 posts

Uber Geek
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  Reply # 120758 3-Apr-2008 16:06 Send private message

I don't see any logical reason why Xnet choose to limit ADSL2+ connections to ADSL1 speeds - it's not like they offer flat rate "all you can eat" plans, we pay per MB so it's beyound me why they do this.

339 posts

Ultimate Geek


  Reply # 120770 3-Apr-2008 16:37 Send private message

It's likely because Xnet is short on international bandwidth...

Speaking of bandwidth, when will Xnet sort out their international bandwidth issue? What happened to the promises of buying more international capacity?

861 posts

Ultimate Geek
+1 received by user: 9

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  Reply # 120815 3-Apr-2008 19:05 Send private message

Have you thought that Telecom might be limiting it not WxC as the backhaul might not be able to handle the extra bandwidth?




Hmmmm

Nate wants an iphone
3852 posts

Uber Geek
+1 received by user: 7

Mod Emeritus
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  Reply # 120820 3-Apr-2008 19:18 Send private message

It could be... but I'd recommend that one follows the breadcrumbs. I highly doubt it will be all 'backhaul' issues.

Though it doesn't stop certain people suggesting it for international traffic
/me ducks.




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26 posts

Geek


  Reply # 120821 3-Apr-2008 19:20 Send private message

Probably why they slap in an isam before putting anyone on a dsl2 profile.. Xnet does limit you to dsl1 speeds. A limit thats probably been in place since before people started to realise they were syncing at dsl2 rates.

I wouldn't make too much of a fuss about it. I dont think tcnz have even annouced it as part of a product yet.

571 posts

Ultimate Geek
+1 received by user: 3

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  Reply # 120841 3-Apr-2008 20:07 Send private message

Xnet does limit to ADSL1 speeds. I got DSL through them on the same exchange, DSLAM, and router type as my Orcon line and both synced at the same speed, but Orcon's throughput was double the speed. Upon querying this, I eventually found out through their support team that they do infact limit it to 7.6Mbps or thereabouts.

I promptly cancelled my xnet DSL and said I'd be more than happy to rejoin when they provided full speed connections.


339 posts

Ultimate Geek


  Reply # 120847 3-Apr-2008 20:16 Send private message

Wouldn't this mean that Xnet is in the wrong, for misleading their customers - what they promised is "Full Line Speed" and is the maximum non-restricted speed which your DSL connection will support based on your distance from the exchange. <<--- This is the exact phrase I got from the Xnet sign up page.

So if a customer syncs at say 14000kbps, the Full Line Speed in this case is 14000kbps, not 7600kbps. Discuss.

571 posts

Ultimate Geek
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  Reply # 120850 3-Apr-2008 20:20 Send private message

Legally, yes.

If they say full line speed and then admit to limiting it to less than half your speed, then that is most certainly false advertising.

However, since I generally like WxC as a company and do enjoy all other services I have through them, I chose not to pursue the matter...

102 posts

Master Geek


  Reply # 120897 3-Apr-2008 21:45 Send private message

So maybe a naive question, but does that mean that if you lived far enough away from the exchange that you had a maximum line speed of 4-6MB with ADSL1, that being limited to ADSL1 speed would be limited to maximum ADSL1 speed rather than what you could actually achieve (ie, you could still acheive a higher speed if you were a good distance from the exchange)?

26 posts

Geek


  Reply # 120912 3-Apr-2008 22:40 Send private message

Your question is kinda confusing but you will not be affected by the limit at all unless you're syncing above 8200ish kbps

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Uber Geek
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  Reply # 120917 3-Apr-2008 22:47 Send private message

Keep in mind that ADSL2+ is not yet officially launched, and thus considered to be trialled so there is no guarentee of anything more than ADSL2 speed.  We should get it later this year, though.




You can never have enough Volvos!


102 posts

Master Geek


  Reply # 120919 3-Apr-2008 22:55 Send private message

MrChairman: Your question is kinda confusing but you will not be affected by the limit at all unless you're syncing above 8200ish kbps


That's what I was asking, basically. That means that if you're more than 2km of wire from the exchange, you will get benefit from the newer spec, as you're limited to the theoretical maximum, not achievable maximum.



432 posts

Ultimate Geek
+1 received by user: 90


  Reply # 120920 3-Apr-2008 22:57 Send private message

But people on Telecom equipment with other ISPs such as Orcon get ASDL2+ speeds.
International speeds are slow during peak times anyway, That has yet to come right.
Full speed national would be nice, from Xnets Akamai and speedtest servers etc.

26 posts

Geek


  Reply # 120921 3-Apr-2008 22:58 Send private message

I've been out of the country for a few months now.. but have I missed a big announcement about ADSL2+ profiles being enabled in the exchanges?
Has Telecom (or Chorus or whoever) enabled ADSL2+ now?

Somehow I think not.. Telecom/Chorus would be screaming from the rooftops that "as fast as your line allows" now means up to ADSL2+ speeds.

Of course I'm happy to eat my words if anyone shows otherwise.

26 posts

Geek


  Reply # 120923 3-Apr-2008 23:06 Send private message

http://www.telecom.co.nz/binarys/adsl2%20080131.pdf

260k customers already on adsl2 profiles.. No doubt they will be shouting from the rooftops once they actually complete the roll out.

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