Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



467 posts

Ultimate Geek
+1 received by user: 4

Subscriber

Topic # 21766 6-May-2008 13:41 Send private message

Hi all

Just noticed that we on fusion have been billed $11.25 for a VFX line on top of the Xnet fusion plan. A phonecall to Xnet billing and they said yes there was a glitch in this months billing and everyone affected will be credited on next months invoice.

Regards Lance.

Create new topic
3154 posts

Uber Geek
+1 received by user: 359

Moderator
Trusted
Subscriber

  Reply # 128849 6-May-2008 16:52 Send private message

It's not just Fusion customers. I have the River broadband plan and have also been charged for VFX. It bugs me that I have to front up the $$ for their error, rather than them sort their problems out and invoice me when it's sorted out. I'm sure there are others working to budget that will find this a nuisance also. It's the principal more so than the price though!

Awesome
4126 posts

Uber Geek
+1 received by user: 682

Trusted
Subscriber

  Reply # 128890 6-May-2008 19:16 Send private message

Just noticed it on my bill also. Will call WxC tomorrow

460 posts

Ultimate Geek
Inactive user


  Reply # 128918 6-May-2008 20:22 Send private message

I notice it too on my and my friend's fusion invoice

Awesome
4126 posts

Uber Geek
+1 received by user: 682

Trusted
Subscriber

  Reply # 129070 7-May-2008 11:19 Send private message

Just spoke to WxC about this. They know about it and will be applying a credit to all affected automatically. You will recieve an email about it at some point too.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Smoke billows from Auckland mall after "explosion" - Westfield West City
Created by freitasm, last reply by hio77 on 27-Feb-2015 19:33 (41 replies)
Pages... 2 3


So, what made you join geekzone?
Created by DarthKermit, last reply by TLD on 28-Feb-2015 23:40 (68 replies)
Pages... 3 4 5


Leonard Nimoy, Mr Spock dies at 83
Created by freitasm, last reply by freitasm on 28-Feb-2015 22:20 (20 replies)
Pages... 2


Has my desktop got Wi-Fi?
Created by beenz, last reply by dclegg on 26-Feb-2015 15:43 (19 replies)
Pages... 2


Why does Lightbox have a suicide wish?
Created by dafman, last reply by BigHammer on 2-Mar-2015 00:39 (55 replies)
Pages... 2 3 4


Uber Taxi Rides - $10 off first ride.
Created by kiwijunglist, last reply by gzt on 1-Mar-2015 23:38 (18 replies)
Pages... 2


The Evil that is ISIS
Created by networkn, last reply by joker97 on 28-Feb-2015 22:47 (201 replies)
Pages... 12 13 14


Spark Open Term Plan Changes? (27/2)
Created by taneb1, last reply by funnyfela on 28-Feb-2015 15:03 (37 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.