I moved house at the end of march, I first talked to xnet about getting broadband at the new property before I left the old, about mid march.
I finally get my connection sorted and receive my Linksys router mid may.
Two months of frustrating balls-ups, frustrating long waits on hold, crappy service generally and at times damn rude customer care staff!
This experience has turned me from a happy customer to a hostile customer.
Who in the company should I write to?
Is there a industry watchdog?
I would vote with my feet but the contract has a break clause!