Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



137 posts

Master Geek
+1 received by user: 2


Topic # 29485 8-Jan-2009 21:47 Send private message

Does anyone else have unbilled data on their December account? For the period from 16/11 to 30/11?

Create new topic
42 posts

Geek

Subscriber

  Reply # 188299 8-Jan-2009 22:07 Send private message

I have too.

2312 posts

Uber Geek
+1 received by user: 65


  Reply # 189067 12-Jan-2009 19:24 Send private message

Yeah, I have that too..
What the hell?!?
What happened there?

2738 posts

Uber Geek
+1 received by user: 25

Trusted

  Reply # 189073 12-Jan-2009 20:21 Send private message

Me too, but it looks correct as my November data usage bill was definitely too light.




You can never have enough Volvos!


321 posts

Ultimate Geek


  Reply # 189075 12-Jan-2009 20:43 Send private message

Xnets accounts department seem to be a bit hit and miss sometimes. 

We got our final bill last month (we changed to Telecom) and it had on it 2x unbilled national calls dating back from early August.  The tolls amounted to $1.30.  Dont know why they bothered.




.....c'mon sucker lick my battery........
binary solo...0000110000110000111...

946 posts

Ultimate Geek
+1 received by user: 79

Subscriber

  Reply # 189606 14-Jan-2009 18:48 Send private message

Yep also got some unbilled traffic on the latest bill.
Taking the piss a bit to just tack it on without any sort of explanation. If they stuffup they should either explain, or better yet have just written it off as an christmas present to their customers.

Maverick or one of the other WxC staffers could perhaps chime in about now with an explanation?



112 posts

Master Geek


  Reply # 189862 15-Jan-2009 21:08 Send private message

I just got a bill, after my final bill, for phone calls and usage after my account was cancelled. I left xnet on November 2nd, and I have an apparent 50gb of usage between the 16th and the 30th of November, as well as 3gb of usage for 1st to the 31st of December... weird

xpd

Storm Chaser
5861 posts

Uber Geek
+1 received by user: 141

Mod Emeritus
Trusted
Subscriber

  Reply # 189961 16-Jan-2009 11:17 Send private message

Mines all stuffed up too after I left them....   theyre asking for approx $90 - Im happy to pay the base rate (as per their T and C) plus a little extra to cover on day data but anymore, no. Also the November DD didnt go out for some reason which didnt help matters....




xpd

Storm Chaser
5861 posts

Uber Geek
+1 received by user: 141

Mod Emeritus
Trusted
Subscriber

  Reply # 189965 16-Jan-2009 11:31 Send private message

Got hold of a nice lady who looked into it for me - apaprently there was a glitch for Torrent users and the system billed data as on peak or something..... she has reworked the invoice to sort it out.

So give them a call if youre a torrent user and they should sort it out.





Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by Fred99 on 21-Apr-2014 17:31 (126 replies)
Pages... 7 8 9


Whats the best wife friendly media centre?
Created by amorpeth, last reply by jonolynn on 19-Apr-2014 20:20 (14 replies)

Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2


Help ! Home business connection and VDSL dead. yikes.
Created by Scotsman, last reply by Scotsman on 17-Apr-2014 21:10 (26 replies)
Pages... 2


galaxy s4 now on 4.4.2
Created by nzrock, last reply by jeffnz on 21-Apr-2014 12:52 (62 replies)
Pages... 3 4 5


TVNZ on Demand Jailbreak Detection
Created by TranceManNZ, last reply by hio77 on 18-Apr-2014 20:25 (12 replies)

Is it legal to rip your own DVD in New Zealand?
Created by PSlover14, last reply by Geektastic on 18-Apr-2014 11:40 (25 replies)
Pages... 2


'Third world' internet shocks residents
Created by michaelmurfy, last reply by pchs on 17-Apr-2014 22:39 (85 replies)
Pages... 4 5 6



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.