Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Forums › WorldxChange / XNet / VFX › VFX calls cutting out at random


224 posts

Master Geek
Topic # 93717 28-Nov-2011 10:27 Send private message

I have Xnet fusion and VFX through a PAP2T.
Recently there have been issues with some calls cutting out, and I'm not sure what the problem could be.
When it happens the line goes dead, with no other sound. The phone still thinks the call is in progress, with its timer still counting so I do not believe it to be an issue with the phone, but rather an issue with either the ATA or something further upstream.

Has anyone else had issues similar to this, or have any ideas on how to pinpoint the point of failure?

Create new topic
170 posts

Master Geek

Trusted
  Reply # 550877 28-Nov-2011 11:52 Send private message

It sounds like the pap2t is losing its link to the modem/router.
Do you notice if you modems IP changes when this happens ? This would indicate a loss of net link which would also cause this symptom.

It will be either of these 2, loss of link to modem/router or loss of net link. Give our helpdesk guys a call and they should be able to identify which it is. 




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz



224 posts

Master Geek
  Reply # 550882 28-Nov-2011 11:57 Send private message

Both the router and the ATA have static IPs. The internet isn't disconnecting during the calls, either.
Edit: The ATA is still getting its IP through DHCP, but the router is set to always give it the same one with static DHCP.

2458 posts

Uber Geek

Trusted
  Reply # 551137 28-Nov-2011 18:22 Send private message

Try a different power supply especially if the ATA has been powered up for a few years.




You can never have enough Volvos!

Create new topic
Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
Android and iOS combine for 92.3% of all smartphone OS shipment in the first 2013 quarter
Posted 17-May-2013 08:38

Apple’s App Store marks 50 billionth download
Posted 17-May-2013 08:25

Gen-i divests Davanti Consulting through management buyout
Posted 16-May-2013 14:02

Huawei G510 bring big-screen mobile entertainment for Android users
Posted 16-May-2013 11:49

BlackBerry BBM goes multiplatform: iOS and Android versions
Posted 15-May-2013 11:28

BlackBerry introduces BlackBerry 10 QWERTY smartphone
Posted 15-May-2013 09:32


Trending now »
Hot discussions in our forums right now:

A reason not to shop at dick smith
Created by dsnz1, last reply by AKLWestie on 17-May-2013 22:45 (82 replies)
Pages... 4 5 6

Chorus is cutting the cost of VDSL to service providers from June 7
Created by maxzzz, last reply by Ragnor on 16-May-2013 02:57 (40 replies)
Pages... 2 3

A new project coming to Geekzone
Created by freitasm, last reply by InstallerUFB on 19-May-2013 09:27 (197 replies)
Pages... 12 13 14

HTC One (2013) owners' discussion
Created by Dingbatt, last reply by bmt on 19-May-2013 09:28 (1418 replies)
Pages... 93 94 95

Galaxy S4 to run stock Android, by Google
Created by kiwitrc, last reply by Lambchop on 17-May-2013 02:54 (30 replies)
Pages... 2

Sitting on a boring conference call
Created by SaltyNZ, last reply by SepticSceptic on 17-May-2013 16:52 (14 replies)

Office 365 service outage 2013-05-18
Created by freitasm, last reply by networkn on 18-May-2013 22:31 (12 replies)

Samsung Galaxy SIII Discussion and Owners Thread
Created by networkn, last reply by Johnk on 18-May-2013 14:50 (5522 replies)
Pages... 367 368 369


Geekzone Jobs »
Most recent NZ jobs in technology:

SQL Business Analyst
Posted 19-May-2013 09:27

IT Technician
Posted 18-May-2013 22:27

IT Technician
Posted 18-May-2013 22:27

Office Girl
Posted 18-May-2013 13:27

CRM Lead/ Senior MS CRM Consultant
Posted 18-May-2013 09:27

Business Analyst - Technical Web Focus
Posted 18-May-2013 09:27

Senior Front End Developer
Posted 18-May-2013 09:27


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.