Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



416 posts

Ultimate Geek
+1 received by user: 79


Topic # 93717 28-Nov-2011 10:27 Send private message

I have Xnet fusion and VFX through a PAP2T.
Recently there have been issues with some calls cutting out, and I'm not sure what the problem could be.
When it happens the line goes dead, with no other sound. The phone still thinks the call is in progress, with its timer still counting so I do not believe it to be an issue with the phone, but rather an issue with either the ATA or something further upstream.

Has anyone else had issues similar to this, or have any ideas on how to pinpoint the point of failure?

Create new topic
172 posts

Master Geek

Trusted

  Reply # 550877 28-Nov-2011 11:52 Send private message

It sounds like the pap2t is losing its link to the modem/router.
Do you notice if you modems IP changes when this happens ? This would indicate a loss of net link which would also cause this symptom.

It will be either of these 2, loss of link to modem/router or loss of net link. Give our helpdesk guys a call and they should be able to identify which it is. 




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





416 posts

Ultimate Geek
+1 received by user: 79


  Reply # 550882 28-Nov-2011 11:57 Send private message

Both the router and the ATA have static IPs. The internet isn't disconnecting during the calls, either.
Edit: The ATA is still getting its IP through DHCP, but the router is set to always give it the same one with static DHCP.

2864 posts

Uber Geek
+1 received by user: 33

Trusted

  Reply # 551137 28-Nov-2011 18:22 Send private message

Try a different power supply especially if the ATA has been powered up for a few years.




You can never have enough Volvos!


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by KiwiNZ on 18-Sep-2014 21:10 (360 replies)
Pages... 22 23 24


IOS8 - Network Load
Created by FireEngine, last reply by joker97 on 18-Sep-2014 19:43 (36 replies)
Pages... 2 3


10 Iphone 128gb 6+ iphones this weekend at auckland airport
Created by frysie, last reply by TimA on 17-Sep-2014 22:02 (36 replies)
Pages... 2 3


Mr. Key to extradite Kim Dotcom?
Created by TimA, last reply by SaltyNZ on 18-Sep-2014 09:20 (126 replies)
Pages... 7 8 9


Spark DNS Issues - Amazing - Broadband Service Alert
Created by PeteS, last reply by Demeter on 15-Sep-2014 14:13 (307 replies)
Pages... 19 20 21


New On Account mobile plans - Red+
Created by NikT, last reply by paulspain on 18-Sep-2014 21:39 (18 replies)
Pages... 2


Bizarre Policy on plan change
Created by toejam316, last reply by FireEngine on 18-Sep-2014 20:22 (17 replies)
Pages... 2


2014 Holden SS (V8) or Ford XR6-T (in-line 6 turbo)
Created by joker97, last reply by ilovemusic on 16-Sep-2014 14:34 (71 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.