Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




30 posts

Geek


Topic # 101483 2-May-2012 20:34 Send private message

My airport extreme (AE) can't get an internet connection anymore - it's been working fine for 2 years beforehand.  My modem works as I'm currently connected to the internet via my modem directly (i.e I've by-passed my airport extreme).  I've tried hard resetting my AE and modem (interestingly it worked for 1 minute or so before losing its connection) and I've tried to reconfigure my connection but no luck.  I've spent 4-5 hours googling AE problems/solutions and trying various things but nothing fixes the problem. I get an error message when trying to reconfigure which I think is at the heart of the problem.  Any suggestions what to do? Should I remove and re-install - if so how do you do this. Or do you think there is something wrong with the AE itself?  Can I get the AE tested somewhere? Note: the airport utility shows that the AE is connected but it the internet isn't.  Any ideas would be appreciated.  Thanks

Create new topic
2869 posts

Uber Geek
+1 received by user: 477


  Reply # 618693 3-May-2012 08:16 Send private message

Can you instal a different firmware version, in case that has been corrupted?

Displaced Viking
4156 posts

Uber Geek
+1 received by user: 1522

Subscriber

  Reply # 618704 3-May-2012 09:06 Send private message

Try turning off all wireless devices, power off both the Modem/router and the Airport. Wait a few minutes, reboot the Modem/Router only and allow the device to get fully powered and connected. Then re-power the Airport.




Mike

just because it can be said does not mean it should be said



30 posts

Geek


  Reply # 618878 3-May-2012 14:06 Send private message

Thanks KiwiNZ that fixed the problem.  I'm very grateful! This reinforces my view that geekzone is an invaluable site for novices like me.  I'm looking forward to having my evening to myself rather the trying to get my wifi connection up and running.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Bad lower back.
Created by TimA, last reply by cep32 on 29-Jan-2015 07:57 (72 replies)
Pages... 3 4 5


I have had enough of Vodafone Customer Service... which ISP is for me?
Created by andrewinwlg, last reply by michaelmurfy on 28-Jan-2015 20:10 (23 replies)
Pages... 2


Am I going down? App for the fearful of flying.
Created by networkn, last reply by SaltyNZ on 29-Jan-2015 08:15 (44 replies)
Pages... 2 3


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by KiwiNZ on 29-Jan-2015 07:12 (130 replies)
Pages... 7 8 9


Spark customers get Lightbox free for 12 months
Created by freitasm, last reply by ARK on 27-Jan-2015 16:35 (137 replies)
Pages... 8 9 10


How (not) to run a hotel
Created by MikeAqua, last reply by BTR on 26-Jan-2015 16:06 (68 replies)
Pages... 3 4 5


AdBlockers on Geekzone
Created by freitasm, last reply by freitasm on 29-Jan-2015 07:41 (66 replies)
Pages... 3 4 5


Windows 10 News - 22 Jan
Created by Regs, last reply by joker97 on 29-Jan-2015 07:10 (131 replies)
Pages... 7 8 9



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.