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215 posts

Master Geek


Topic # 105832 11-Jul-2012 23:50 Send private message

hey,

was suggested here to get a vigor2710ne, awesome little router hasn't lost a sync yet so cant complain there..

seems to be when a lot of lan traffic is going around, pings go insanely high, starting off at about 30 or 40ms pings direct to the router, going up to 400+ if not dealt with, not quiet sure what causes it..

it seems to build up to a point and then just start hyping pings, even when the traffic is routed via a separate switch.

we have a second wireless ap (old dlink) to cover the whole house, so as a test i turned the wifi off on the vigor for a few days, this  gave a slight improvement, however that may have just been a lack of copies for those days..

upon removing the cable for a few seconds, the router lets down its guard and pings drop back down to 1ms or so again, as where they should be, this is fine for the next hour or so and then it will start crawling up again.


this issue becomes even worse when hosting lan partys (one link from the draytek to the gbit switches for that) within a few mins the pings will spike back up and sit above 500ms to the router until the rest of the network is blocked off again..



had an issue when i first got it where one of the firewall features was blocking wifi traffic from getting to the lan (not wireless isolation however) so i get the feeling its the same case with this..


hopefully some of the more experienced people here with drayteks will have seen this issue before.. still learning how this all works, the whole object groups system is just so much different to the old dlink.

-hio77

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271 posts

Ultimate Geek

Trusted

  Reply # 654311 12-Jul-2012 08:58 Send private message

Hi hio77,

Firstly, could you ensure you are running the latest (3.2.6.4) firmware from draytek.net.nz? There have been some bugs in earlier firmwares for this model.

Other than that, continually increasing pings LAN to router sounds awfully like a network loop. Are pings between LAN hosts also affected?






I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more.
Anything I say is my own opinion and not necessarily that of Snapper Network Distributors



215 posts

Master Geek


  Reply # 654457 12-Jul-2012 12:20 Send private message

theEd: Hi hio77,

Firstly, could you ensure you are running the latest (3.2.6.4) firmware from draytek.net.nz? There have been some bugs in earlier firmwares for this model.

Other than that, continually increasing pings LAN to router sounds awfully like a network loop. Are pings between LAN hosts also affected?




already running the 3.2.6.4 firmware.

cant say i did too many tests with other ports, so ill check that when i get back home



215 posts

Master Geek


  Reply # 660605 23-Jul-2012 20:11 Send private message

just to update on this, after many tests, all ports seem to have their pings affected..

is there any commands to check the cpu usage as a possibly cause?


C:\Users\HIO77>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=132ms TTL=255
Reply from 192.168.1.1: bytes=32 time<1ms TTL=255
Reply from 192.168.1.1: bytes=32 time=1318ms TTL=255
Reply from 192.168.1.1: bytes=32 time<1ms TTL=255

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1318ms, Average = 362ms

to me it looks like its hitting a threshold of some sort..


just to double check the firmware versions

Router Model: Vigor2710ne Version: 3.2.6.4 English
Profile version: 3.0.0 Status: 1 (0x4989d9fb)
Router IP: 192.168.1.1 Netmask: 255.255.255.0
Firmware Build Date/Time: Jan 12 2012 11:24:12
Revision: 29871 v120
ADSL Firmware Version: 321311_A Annex A

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