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130 posts

Master Geek

Topic # 100968 21-Apr-2012 19:03 Send private message

My site is currently hosted in New Zealand by a company that, to be fair, has abysmal customer service. I'm reaching a point where I think if I had a problem that they would take literately days to fix anything.

Does anyone have a recommendation for a host that is technically competent with a customer focus in NZ. I provide a service that people are paying for so I'm happy to pay more with the knowledge the person doing the hosting has an idea. 

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1539 posts

Uber Geek
+1 received by user: 38


  Reply # 612944 21-Apr-2012 20:17 Send private message

Yes as many around here will tell you, Hosting Direct aren't known for their customer service.

I haven't dealt with them in a few years (2-3 Years) but were always good with knowledgeable techs.

130 posts

Master Geek

  Reply # 612945 21-Apr-2012 20:19 Send private message

NET24 looks like a good alternative, anyone?

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  Reply # 613727 23-Apr-2012 15:11 Send private message

What type of hosting? eg:
- Co-location of your own hardware/servers
- Dedicated server rental
- vps (virtual server) rental
- Shared web hosting

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