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382 posts

Ultimate Geek
+1 received by user: 33


Topic # 102824 23-May-2012 08:23 Send private message

Hey all.
I woke up this morning to a couple of texts from Telecom to tell me that my mobile data usage was 80% and then 100%!

So I check my usage via the phone and it shows the picture below - 

 

So I'm like wtf?! 

8.9 MB, then 922kb then 922kb etc..

I haven't added a new app or anything for months (I do anything like that on my iPod Touch).
I haven't changed anything on my phone as far as I know. 

What can be doing it?

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2314 posts

Uber Geek
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  Reply # 629285 23-May-2012 08:43 Send private message

iCloud backup?
System or App updates?



382 posts

Ultimate Geek
+1 received by user: 33


  Reply # 629300 23-May-2012 09:11 Send private message

I got no idea. I didn't OK anything as far as I know...
This is an old iPhone 3G. I don't think it has Cloud services?



382 posts

Ultimate Geek
+1 received by user: 33


  Reply # 629306 23-May-2012 09:22 Send private message

Got another text from telecom - now my usage is at 150%!
I have no idea how to stop it....


655 posts

Ultimate Geek
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  Reply # 629323 23-May-2012 09:42 Send private message

Stuck email and activesync continually polling to try and download it maybe?



382 posts

Ultimate Geek
+1 received by user: 33


  Reply # 629347 23-May-2012 10:25 Send private message

Don't think that was it.
I had quit all processes like Safari and email...
I dunno...


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Telecom NZ

  Reply # 629365 23-May-2012 10:47 Send private message

da5id

Where did you go on the phone to get to that screen?



382 posts

Ultimate Geek
+1 received by user: 33


  Reply # 629454 23-May-2012 14:24 Send private message

tdgeek, the image is of a site  viewed in Safari where you can look up your XT data - how much you've used etc.

The page I showed was at http://sphone.telecom.co.nz/mobile/view/account-info-view

(Type the above into Mobile Safari).

You can view plans and activities, top up your mobile, change your plan, view balances and how much data you've used etc.

Below is another view (I have blacked out my number)

I usually have it as a shortcut on my iphone desktop, so I can just jump there when I want to check.


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Telecom NZ

  Reply # 629461 23-May-2012 14:37 Send private message

Ah ok, I use that URL too but I can only see the summary as per your last post. I am on postpaid seems you are on prepay? Maybe that is why I don't get detailed usage as shown on your first post?

990 posts

Ultimate Geek
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  Reply # 629467 23-May-2012 14:44 Send private message

you may wnna turn off 3G data before you loose all your credit :P







382 posts

Ultimate Geek
+1 received by user: 33


  Reply # 629469 23-May-2012 14:52 Send private message

tdgeek, could be.
From that last screen shot, I tap on "Plans and Activities" and then Recent Usage.

Yes, I am on prepay.

l43a2, yes I should. I don't think I can turn off just data on an iphone 3g though? I'd have to put the phone on airplane mode.


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  Reply # 629514 23-May-2012 15:51 Send private message

You can turn mobile data off without going into flight mode.

On a side note, just got a press release about Clueful. It might help you find the culprit app.




BDFL
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  Reply # 629516 23-May-2012 15:52 Send private message

And on this note... You should not have a smartphone without a mobile data plan. Too costly if you have any app doing things in the background.






382 posts

Ultimate Geek
+1 received by user: 33


  Reply # 629534 23-May-2012 16:20 Send private message

freitasm: You can turn mobile data off without going into flight mode.

On a side note, just got a press release about Clueful. It might help you find the culprit app.


Hmm, Clueful looks useful. Won't work on my old 3G though. Says it needs 3GS or higher...
I would have upgraded ages ago, but can't afford it atm.



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Uber Geek
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  Reply # 629559 23-May-2012 17:51

I know a good fix; get a better data deal or turn 3g off. I only get 1.1gb on my data plan so I really don't get this problem :)




Digital Recruitment Consultant - UXD, Service Design, Front-end dev & pretty much anything creative in the digital space. Follow me on Twitter

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Uber Geek
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Telecom NZ

  Reply # 629663 23-May-2012 22:09 Send private message

da5id: tdgeek, could be.
From that last screen shot, I tap on "Plans and Activities" and then Recent Usage.

Yes, I am on prepay.

l43a2, yes I should. I don't think I can turn off just data on an iphone 3g though? I'd have to put the phone on airplane mode.



Tks for that. DOH. Recent Usage!! I need glasses!

It was at the top of the page, silly me!

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