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6 posts

Wannabe Geek


Reply # 700168 12-Oct-2012 13:11 Send private message

Just received order confirmation from vodafone for the iphone 5 + 1 month term.

And my 3GB data special is now gone since they've activated the new contract immediately....

I guess I can cancel my order from Apple online store now....

89 posts

Master Geek


  Reply # 700182 12-Oct-2012 13:55 Send private message

alanl852: Just received order confirmation from vodafone for the iphone 5 + 1 month term.

And my 3GB data?special?is now gone since they've activated the new contract?immediately....

I guess I can cancel my order from Apple online store now....


Wait so they are sending it or just confirmed your order? So does that mean the 14-21 days they stated start from today?

42 posts

Geek


  Reply # 700185 12-Oct-2012 13:59 Send private message

I ordered mine on the 9th, with the smart plan, 1 month term.

The called me today to confirm my order and switched me to the account plan

They're sending mine out today

looks like im getting mine earlier :) time to cancel my apple store order too haha 

89 posts

Master Geek


  Reply # 700196 12-Oct-2012 14:31 Send private message

Damn, why didn't i do this? Hindsight is a wonderful thing lol

19 posts

Geek


  Reply # 700218 12-Oct-2012 15:07 Send private message

I ordered a black 64GB from Apple's online store 6:30am on the morning of availability. Still showing shipping in 3-4 weeks and delivery between 29th of this month and 2nd of next.

From reading various forums over the last few years I am under the impression that iPhone warranty claims can sometimes be quite a headache when purchased through a reseller. I'm sticking to my Apple Store order in hope that should a warranty situation come about I will be well looked after.

Does anyone have any experience with iPhone warranty claims?

6 posts

Wannabe Geek


  Reply # 700220 12-Oct-2012 15:14 Send private message

huinz: I ordered mine on the 9th, with the smart plan, 1 month term.

The called me today to confirm my order and switched me to the account plan

They're sending mine out today

looks like im getting mine earlier :) time to cancel my apple store order too haha 


not really sure, but I guess it should be the day I placed the order.

6 posts

Wannabe Geek


Reply # 700221 12-Oct-2012 15:15 Send private message

huinz: I ordered mine on the 9th, with the smart plan, 1 month term.

The called me today to confirm my order and switched me to the account plan

They're sending mine out today

looks like im getting mine earlier :) time to cancel my apple store order too haha 


Are they sending the iphone to u today?

89 posts

Master Geek


  Reply # 700224 12-Oct-2012 15:22 Send private message

rainet: I ordered a black 64GB from Apple's online store 6:30am on the morning of availability. Still showing shipping in 3-4 weeks and delivery between 29th of this month and 2nd of next.



From reading various forums over the last few years I am under the impression that iPhone warranty claims can sometimes be quite a headache when purchased through a reseller. I'm sticking to my Apple Store order in hope that should a warranty situation come about I will be well looked after.



Does anyone have any experience with iPhone warranty claims?



I got told by a ex-manager of a authorized apple reseller(that sell voda contracts) that ordering through apple is better and less hassle then dealing with iPhones distributed by brightpoint.

19 posts

Geek


  Reply # 700227 12-Oct-2012 15:27 Send private message

Good to know Strongbad.

88 posts

Master Geek


  Reply # 700275 12-Oct-2012 16:42 Send private message

Apple has a 14 day return policy.

29 posts

Geek


  Reply # 700286 12-Oct-2012 16:58 Send private message

rainet: I ordered a black 64GB from Apple's online store 6:30am on the morning of availability. Still showing shipping in 3-4 weeks and delivery between 29th of this month and 2nd of next.

From reading various forums over the last few years I am under the impression that iPhone warranty claims can sometimes be quite a headache when purchased through a reseller. I'm sticking to my Apple Store order in hope that should a warranty situation come about I will be well looked after.

Does anyone have any experience with iPhone warranty claims?


Yes i had my 4s replaced with a brand new phone under warranty after the Home button failed - bought through Vodafone so i was also able to get a loan phone 4s while the old one was assessed for repair or replacement.

68 posts

Master Geek
+1 received by user: 2


  Reply # 700319 12-Oct-2012 17:29 Send private message

It's fairly pointless hassling the phone CSR's at Apple to speed up your order. All the stock levels are controlled by the planning team in Singapore - and they are forecasting 3-6 months out. Freight space is booked well in advance and the big DC in Sydney that fulfills most online store orders has their workload pre-planned based on the planning teams forecasting. It is all a very organized operation.

Occasionally freight does come in/get cleared early but the DC can only turn around so much stock at a time so generally it just sits in a container until it enters their workflow.

Your best chance is that 500 of the 1000 people with orders ahead of you will have managed to get one through a store and cancel their orders. If so, you win!



(Used to work in the merchandise team)

3 posts

Wannabe Geek


  Reply # 700357 12-Oct-2012 18:22 Send private message

rainet: I ordered a black 64GB from Apple's online store 6:30am on the morning of availability. Still showing shipping in 3-4 weeks and delivery between 29th of this month and 2nd of next.

From reading various forums over the last few years I am under the impression that iPhone warranty claims can sometimes be quite a headache when purchased through a reseller. I'm sticking to my Apple Store order in hope that should a warranty situation come about I will be well looked after.

Does anyone have any experience with iPhone warranty claims?


I will recommend contact apple directly if you have any problem with your iphone. (doesn't matter if you purchased from apple or a reseller).

19 posts

Geek


  Reply # 700366 12-Oct-2012 18:59 Send private message

Cooper, on what basis do you recommend this - have you had to make a warranty claim?

19 posts

Geek


  Reply # 700379 12-Oct-2012 19:07 Send private message

Shapenz: It's fairly pointless hassling the phone CSR's at Apple to speed up your order. All the stock...


Thanks, interesting info.

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