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26 posts

Geek


  Reply # 540119 1-Nov-2011 22:42 Send private message

my home button is  sometimes quite unresponsive and takes a few presses for it to work.
But why do Apple only give refurbishments as replacements?? Who would want a 2nd hand phone when their original is under warranty ?



376 posts

Ultimate Geek
+1 received by user: 4


  Reply # 540304 2-Nov-2011 12:52 Send private message

Got the refurbished unit back today, now I have to update to ios5 and restore it :-(
Although I can thankfully out the se w995 back in the drawer where it belongs lol

105 posts

Master Geek
+1 received by user: 2


  Reply # 540845 3-Nov-2011 19:09 Send private message

I had the same problem, got a replacement within 2 days from Apple. Seems a common issue and is hardware rather than software related, apparently it can be fixed with compressed air or a new button but since mine was under warranty I just sent mine back. I will probably get a 4S and my missus will have the 4 so if it happens again then I'll try the compressed air.



376 posts

Ultimate Geek
+1 received by user: 4


  Reply # 541810 6-Nov-2011 21:45 Send private message

GSManiac: my home button is  sometimes quite unresponsive and takes a few presses for it to work.
But why do Apple only give refurbishments as replacements?? Who would want a 2nd hand phone when their original is under warranty ?


From what I have been led to believe Apple don't repair but replace with a refurbished unit.
Maybe to speed up the turn around process from handing the phone in to repair to receiving it back?  

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