Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



175 posts

Master Geek
+1 received by user: 5


Topic # 92465 30-Oct-2011 09:43 Send private message

I just got a new iPod touch 4G, great device and very happy with it.

However....

I can't activate and therefore use either iMessage or Facetime: I enter my Apple ID (which works fine with iTunes and the App store) I get the message "Could not sign in. Please check your network connection and try again."

My WiFi network is fine, all other devices attached to it (including the iPod for other apps like Safari or Mail) work seemlessly so no problem there.

I have read on other forums that I need to use a different WiFi other than my own to activate these Apps, I don't have easy access at the moment to another WiFi network, and why should this be the case anyway? Seems stupid.

Another suggested solution is to create a new sepate Apple ID to activate these Apps, I don't want to do this on pronciple, it is a hassle and a runaround that I should not have to do.

I have tried rebooting the iPod and the Modem/Router, no help.

I am not alone in this problem and it seems like it is something Apple should have addressed but have not. A bit dispointing for a device that is suppose to "Just work" and otherwise does. In all other resects it is a great, easy to use and I am very impresed with it.

Any comments welcome

Create new topic
7244 posts

Uber Geek
+1 received by user: 405


  Reply # 539268 30-Oct-2011 13:18 Send private message

cgreenwood: I just got a new iPod touch 4G, great device and very happy with it.

However....

I can't activate and therefore use either iMessage or Facetime: I enter my Apple ID (which works fine with iTunes and the App store) I get the message "Could not sign in. Please check your network connection and try again."

My WiFi network is fine, all other devices attached to it (including the iPod for other apps like Safari or Mail) work seemlessly so no problem there.

I have read on other forums that I need to use a different WiFi other than my own to activate these Apps, I don't have easy access at the moment to another WiFi network, and why should this be the case anyway? Seems stupid.

Another suggested solution is to create a new sepate Apple ID to activate these Apps, I don't want to do this on pronciple, it is a hassle and a runaround that I should not have to do.

I have tried rebooting the iPod and the Modem/Router, no help.

I am not alone in this problem and it seems like it is something Apple should have addressed but have not. A bit dispointing for a device that is suppose to "Just work" and otherwise does. In all other resects it is a great, easy to use and I am very impresed with it.

Any comments welcome


Did it come with ios5 already installed, and if not did facetime work in ios4? Can you do a wireless sync? Pretty sure apple give 90 days free telephone support on new devices too so you could try that.

596 posts

Ultimate Geek
+1 received by user: 44


  Reply # 539274 30-Oct-2011 13:39

Check your email associated with your appleID. They send you a verification email, maybe it's in your spam folder. You have to follow a link in the email to verify your address to enable FaceTime and iMessage for an email address.



175 posts

Master Geek
+1 received by user: 5


  Reply # 539308 30-Oct-2011 16:50 Send private message

Yes iOS5 was pre installed so never got to try with iOS4, yes wireless sync wirks fine.

Yes I did recieve the confirmation email and was able to confirm succesfully.

I have been able to resolve this issue now, the other forum I read about using another WiFi nework was correct, I found another WiFi network and was able to activate them. I have no idea why this should be, as far as I know my WiFi is working fine. Now that they are activated they work fine through my home WiFi as well!!! Explain that one.

So issue resolved but still think that it is not good that I had to do that.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Windows 10 announced, as well as developer preview
Created by macuser, last reply by markl on 2-Oct-2014 17:06 (102 replies)
Pages... 5 6 7


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by YoginiCat on 2-Oct-2014 17:17 (170 replies)
Pages... 10 11 12


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Samsung Galaxy S4
Created by beenz, last reply by joker97 on 2-Oct-2014 16:48 (19 replies)
Pages... 2


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by BlueShift on 2-Oct-2014 16:24 (96 replies)
Pages... 5 6 7


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by mahdibassam on 2-Oct-2014 17:15 (351 replies)
Pages... 22 23 24


Harvey Norman's Biggest Ever Retail Sale
Created by DravidDavid, last reply by joker97 on 2-Oct-2014 14:24 (30 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.