This is an unusual TV. We are installing it for a client. During the installation, it has been damaged!!!!!!
Model: Philips Cinema 21:9 (56PFL9954H)
It was purchased from a firm in Australia a year ago. It was the last one they had left, it was a demo model. It is out of warranty. You can no longer buy these televisions anywhere in Australasia, they were never on sale in NZ. there is no official service for them, the client does not care about that, he just wants it fixed. It's a custom job being fitted to custom cabinetry that has already been made. It would cost less to buy a brand new tv than get new cabinetry, and we would have to ship a replacement television from the UK probably! Therefore, we spend money on repair.
(It's very complicated, the TV lift got caught on something and nasty things happened and the TV was put under 'pressure'. It wasn't "crushed" there is no appearance of physical damage whatsoever)
The screen is intact. The appearance of the TV is intact. It turns on fine, the menus work fine, everything looks like it should be working fine, it _was_ working fine before the "incident", but now...
ONLY ONE OF THE HDMI PORTS APPEARS TO BE FUNCTIONAL!
(and even then, it looks a little dodgy)
I need this done as fast as possible. Client understands that nothing can be started until January the 7th, and I can find an LCD TV repair firm, but I thought while I was on here I would ask if anyone had a good relationship with Philips here in NZ who they will probably need to go through to find out about replacement parts / service, or maybe someone who is preternaturally gifted when it comes to LCD tvs.
So, in other words, you've got a serious job on your hands. Merry Christmas, I guess?
If we can't fix this TV, it is going on my wall it my little bedroom. I'm pretty sure my GTX 690 can power it, ha ha ha! (There's always an upside in life!) Hell, it's freakin' amazing and one HDMI input is enough for me! But honestly after the stress on it, you wouldn't take the risk on a job, so it gets fixed or replaced.