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  Reply # 758868 10-Feb-2013 09:00 Send private message

johny99: Chorus assume the risk of this occurance,if their cost to charging analysis are out of alignment they need to look at it, what is W&M for, i always believed this was insurance for exactly this problem.


Wiring maintenance covers wiring within your premises (ie past the demarc). This wiring in your premises and is owned by you. Wiring maintenence is effectively an insurance policy that will cover replacement of existing wiring with like should a fault arise. Wiring maintenence isn't required, and you can easily get a a data installer or electrician do to the same work if required.

Wiring on the other side of the demarc is the Chorus network. This includes the leadin to your home whether it be an overhead drop or trenched underground.

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  Reply # 758870 10-Feb-2013 09:04 Send private message

Link to the Chorus website for the reference of others in future:

http://www.chorus.co.nz/protecting_the_network

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  Reply # 759175 10-Feb-2013 20:26 Send private message

sbiddle: Link to the Chorus website for the reference of others in future:

http://www.chorus.co.nz/protecting_the_network


How often do we see headlines like this: "Digger cuts through cable and internet lost to hundreds of people"

At least once a month methinks.

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  Reply # 759334 11-Feb-2013 10:11

sbiddle:
This issue has nothing at all to do with Chorus. They weren't the ones who put down a new drive way and were certainly not the ones who potentially caused damage to their cable.

Had they visited and not advised of a cable running under the drive I can perfectly understand your position, but in this case they weren't even called before hand to locate the cable.



I think "new drive" is a red herring. In an infill subdivide there would have been trenching for new services to the original house in its new position and the new house at the same time or just before a drive was laid. It should have been obvious at that time where the trenching was. I suspect it was something after the drive was put down that's why I raised the idea of fencing. Since each house should be in its own duct I'm surprised both got hit at some distance from the street. Maybe there's 2 posts involved in a case of Murphy's Law.



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  Reply # 759337 11-Feb-2013 10:24 Send private message

Bung:
sbiddle:
This issue has nothing at all to do with Chorus. They weren't the ones who put down a new drive way and were certainly not the ones who potentially caused damage to their cable.

Had they visited and not advised of a cable running under the drive I can perfectly understand your position, but in this case they weren't even called before hand to locate the cable.



I think "new drive" is a red herring. In an infill subdivide there would have been trenching for new services to the original house in its new position and the new house at the same time or just before a drive was laid. It should have been obvious at that time where the trenching was. I suspect it was something after the drive was put down that's why I raised the idea of fencing. Since each house should be in its own duct I'm surprised both got hit at some distance from the street. Maybe there's 2 posts involved in a case of Murphy's Law.


While I don't deny that the construction of the driveway or fence might be the cause of this, I need to mention again that the phone was working on both properties several months after everything was completed (driveway and fence included)

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  Reply # 759341 11-Feb-2013 10:35

If the 1st repair was to pull a new lighter cable through the duct they presumably pulled it through with the original cable. That would have made any damage and the distance to it quite obvious. Maybe you had to be there to see it.

If the duct now has water in it will penetrate through the sheath of ordinary internal cable.



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  Reply # 759381 11-Feb-2013 11:37 Send private message

Bung: If the 1st repair was to pull a new lighter cable through the duct they presumably pulled it through with the original cable. That would have made any damage and the distance to it quite obvious. Maybe you had to be there to see it.

If the duct now has water in it will penetrate through the sheath of ordinary internal cable.


No, they haven't pulled anything.
First the put an overhead cable between the pole and the roof of my house (did similar thing for the neighbours but had to make it rest on the ground, next to the driveway as the house was at the back). That was some ridiculously thin wire (like the type you'd use for indoor) and it failed after maybe a month or two. They since came back and change that overhead wire with a new, bigger one which looks reasonable. It has been working since for us but the neighbours one seems to be toast.

To sum up: Nobody dug up or pulled anything underground. They only took some reading and painted some dots on the driveway (on 2 separate occasions) saying they would come to fix it later but I have no idea where that is at as you can't really ring them and ask since they won't talk to you unless you are a company...

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  Reply # 759438 11-Feb-2013 12:51 Send private message

gcorgnet:
Bung: If the 1st repair was to pull a new lighter cable through the duct they presumably pulled it through with the original cable. That would have made any damage and the distance to it quite obvious. Maybe you had to be there to see it.

If the duct now has water in it will penetrate through the sheath of ordinary internal cable.


No, they haven't pulled anything.
First the put an overhead cable between the pole and the roof of my house (did similar thing for the neighbours but had to make it rest on the ground, next to the driveway as the house was at the back). That was some ridiculously thin wire (like the type you'd use for indoor) and it failed after maybe a month or two. They since came back and change that overhead wire with a new, bigger one which looks reasonable. It has been working since for us but the neighbours one seems to be toast.

To sum up: Nobody dug up or pulled anything underground. They only took some reading and painted some dots on the driveway (on 2 separate occasions) saying they would come to fix it later but I have no idea where that is at as you can't really ring them and ask since they won't talk to you unless you are a company...


Sounds like you need to chase your service provider. Things can stay temporary for a long time if they aren't chased up. Saw one right of way that needed an overlay and had a temp lead there fore a year. In the end they trenched it again and the entire drive got new hot mix. They did a great job in the end, just took ages.

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