Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




1832 posts

Uber Geek
+1 received by user: 105

Trusted

Topic # 88322 13-Aug-2011 17:52 Send private message

Hey ppl,

I just got one of these units today, goes well but I can't make the Live services work (traffic, weather, etc)

I've gone through the support pages and done things like a hard reset, confirmed the unit is getting a signal from the vodafone network, etc but it keeps saying I need a subscription.

I was on the understanding that this came with a 1yr license to use live services.

I assume I'm meant to go into the settings and add my tomtom account login into it, I've tried adding an alternate one in but no luck.

When I tried going into live services without having a login in the unit I was getting errors like it can't connect to server and also sometimes an error code which I think was 1560

Does anyone have any ideas? I've tried ringing tomtom support but appears they don't like working weekends.

thanks
 

Create new topic
BDFL
50450 posts

Uber Geek
+1 received by user: 4855

Administrator
Trusted
Geekzone
Subscriber

  Reply # 506045 13-Aug-2011 17:54 Send private message

Have you installed the TomTom software, created an account an connected the device?






1832 posts

Uber Geek
+1 received by user: 105

Trusted

  Reply # 506047 13-Aug-2011 17:57 Send private message

Yep, I was using a different Tomtom device (VIA160) and noticed it uses the same software hence just plugged this one in and it seemed ok with that



1832 posts

Uber Geek
+1 received by user: 105

Trusted

  Reply # 506062 13-Aug-2011 18:38 Send private message

ok have ripped the software off the laptop and hard reset the unit
software reinstalled, not entered any user info this time into the tomtom unit

If I go services > My Services I'll get within half a min a red-border error number 1506

I've found where to check if its getting a vodafone signal and getting 2/5 bars if i hold it up (in the matamata coverage area at present)



1832 posts

Uber Geek
+1 received by user: 105

Trusted

  Reply # 506997 15-Aug-2011 20:38 Send private message

Resolved the issue by returning the unit back to where I got it from and got another one, going good now :)

I noticed that the Traffic on it doesn't update overly fast compared to what is on AA Roadwatch:

e.g I'll plot a route between Hamilton and Wellington making sure it goes through Waiouru, it will do it with no problem however if I look at AA Roadwatch most of the central roads are closed due to snow at present.

187 posts

Master Geek
+1 received by user: 3


  Reply # 517322 6-Sep-2011 09:46 Send private message

i signed up on line with an account and then once i logged on to my tomtom it allowed me to use the service. i think the biggest flaw is the tomtom not being easy to use.  My biggest beef at the moment is SH18 / SH16 got alterered in a major way weeks ago and no spring update to cover his...


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

forgot how to unlock a car door
Created by joker97, last reply by benokobi on 18-Dec-2014 22:08 (38 replies)
Pages... 2 3


Spray Foam Insulation
Created by AACTech, last reply by timmmay on 18-Dec-2014 16:19 (28 replies)
Pages... 2


Has Spark (Telecom) locked their iphone 6 ?
Created by anewguy2014, last reply by michaelmurfy on 17-Dec-2014 14:32 (25 replies)
Pages... 2


Lightbox launches on PlayStation 4
Created by freitasm, last reply by networkn on 18-Dec-2014 22:18 (22 replies)
Pages... 2


In defence of cats
Created by Rikkitic, last reply by DarthKermit on 17-Dec-2014 15:40 (68 replies)
Pages... 3 4 5


How to cool a room
Created by E3xtc, last reply by joker97 on 18-Dec-2014 22:34 (21 replies)
Pages... 2


Slaughter of Innocents
Created by networkn, last reply by networkn on 18-Dec-2014 20:08 (43 replies)
Pages... 2 3


How is iParcel these days?
Created by peejayw, last reply by surfisup1000 on 18-Dec-2014 21:45 (19 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.