I spent some hours this weekend researching a good ISP who could deliver on one invoice all the things my little enterprises use. After some calls and reading, I decided Slingshot should be the provider of choice.
I can't sign up because Slingshot does not accept email addeses in the .co namespace, then I can't speak to a human because there are layers and layers of electronic menus, then finally, I decided to send an email to let them know I was on hold thinking that Godzilla had risen in Auckland and was stomping on call centres.
The best part of this experience - If you call from a mobile phone and the service automatically detects that you are calling from a mobile phone it says it will hang up and call you back. It then hangs up, no choice to you. Sometimes it calls back.
I did hang on forever this morning to tell them to please cancel my request and make sure ther are no transactions or fees as I wouldn't join even if I was paid to.
Customer service epic fail.