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831 posts

Ultimate Geek
+1 received by user: 39


Topic # 113833 29-Jan-2013 15:30 Send private message

a few years ago I had an italk number with slingshot and set up voice-mail to send to my email account.

I closed my slingshot account about two or three years ago as I moved overseas.

It seems slingshot have now assigned my old italk number to a new customer. That person has set up their own voice-mail box BUT it seems the italk system has remembered my email address associated with that phone number.
Now every time that person gets a voice-mail message it gets emailed to me.

I'd think this is a fairly serious breach of that customers privacy.

I'm not living in NZ so I'm not in a position to call slingshot about it but if a Slingshot rep in these forums wants to PM me I'll give you the phone number in question so you can see if you can get it fixed up.

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885 posts

Ultimate Geek
+1 received by user: 36

Trusted
Slingshot

  Reply # 752753 29-Jan-2013 16:26 Send private message

Hi 

Yes, this is a very serious problem, we haven't come across this before but we will look into this to make sure it doesn't happen again.

Ill PM to get your details so i can follow this up, Thank you very much for letting us know about this

Cheers
Lewis




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