2. I'm sorry but from a customer perceptive, it certainly looked like it. I could access some sites but not others. I'm not suggesting that it was deliberate but it certainly seemed like blocking at the time.
3. I had nothing but stonewalling when I contacted them. They raised with their tier two group multiple times or so they say? But no response - no calls to check to see if it was working. All I had was one email from someone from the forums and by that time we had a data block applied.
I'm sorry if the guys in the Slingshot forums see this as trolling. However I'm tired of the lack of ownership and I'm even more sick of the forum responses at the time (see previous thread) which work against the issue or attack the poster rather than try and resolve it. I'm going to be flamed for this but look at worldxchange - if someone posts an issue, they help that user and try to resolve it! Complete opposites!