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Captain Awesome
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Topic # 40827 4-Sep-2009 15:50 Send private message

Just read this post on the slingshot forums (http://forums.slingshot.co.nz/viewtopic.php?f=4&t=2966). They're giving up on providing call waiting. It was one of the main reasons I managed to get my mother to sign up with slingshot. What a disappointment.

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  Reply # 253219 4-Sep-2009 15:53 Send private message

Only on The Next Big Thing plans though. PSTN Call waiting service will still be available.






Captain Awesome
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  Reply # 253220 4-Sep-2009 15:55 Send private message

Yeah, but I'm on TNBT. It's kinda stupid though, Vodafone sells it and Slingshot's just reselling VF's Red Network, so why can't Slingshot offer it too?





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  Reply # 253225 4-Sep-2009 16:00 Send private message

Slingshot are not selling it as it doesn't work to the level they desire.

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  Reply # 260649 2-Oct-2009 17:45 Send private message

So, to be clear, Call Waiting will no longer be available on TNBT on Slingshot?




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  Reply # 261073 5-Oct-2009 09:27 Send private message

Correct.

We can't provide the service reliably on NBT.

From our own work-arounds to purchased solutions there was nothing feasible.




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  Reply # 265184 19-Oct-2009 23:22 Send private message

That's ashame considering a big reason we joined up and signed into a contract was becuase Slingshot stated that Call Waiting would be "coming soon".

Does this mean i can cancel my contract without paying a termination fee??? hehe

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  Reply # 265185 19-Oct-2009 23:27 Send private message

simon14: That's ashame considering a big reason we joined up and signed into a contract was becuase Slingshot stated that Call Waiting would be "coming soon".

Does this mean i can cancel my contract without paying a termination fee??? hehe


You might be able to get away with that one, who knows.. but theres probably something in the contract saying "We can remove, change or add services, blah blah blah at any time we feel."

you know how it is. Contracts are usually very general rather than specific.


I am pissed though because that means I dont know if someones gonnna call.


Slingshot, can you confirm that this is Vodafone's fault? or are you reselling Telecom home lines, but using ADSL2+ on Vodafone's Red Network?

Am quite interested as to WHY Call waiting cannot be supplied, since every company i've been with has been able to do it, including Slingshot (about a year ago, without issues)





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  Reply # 265187 19-Oct-2009 23:32 Send private message

Aaroona:
simon14: That's ashame considering a big reason we joined up and signed into a contract was becuase Slingshot stated that Call Waiting would be "coming soon".

Does this mean i can cancel my contract without paying a termination fee??? hehe


You might be able to get away with that one, who knows.. but theres probably something in the contract saying "We can remove, change or add services, blah blah blah at any time we feel."

you know how it is. Contracts are usually very general rather than specific.


I am pissed though because that means I dont know if someones gonnna call.


Slingshot, can you confirm that this is Vodafone's fault? or are you reselling Telecom home lines, but using ADSL2+ on Vodafone's Red Network?

Am quite interested as to WHY Call waiting cannot be supplied, since every company i've been with has been able to do it, including Slingshot (about a year ago, without issues)



Slingshot are reselling Vodafones home line and broadband service but i believe their line services (call minder, three way calling etc..) are purchased separately and are nothing to do with Vodafone.

I signed my parents up to this too and i promised them that call waiting would be added soon as they relied on it quite a lot.... so they will be very angry when i tell them they will never be able to get it. (the kids tlak on the phone a lot)

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