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Captain Awesome
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Topic # 65693 5-Aug-2010 20:42 Send private message

My Slingshot broadband is down, and I can't get through to the call center due to "long wait times" which makes me think I'm not the only one with problems. Is anyone else experiencing issues?





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Captain Awesome
282 posts

Ultimate Geek
+1 received by user: 18

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  Reply # 363912 5-Aug-2010 21:10 Send private message

Nevermind - It appears Slingshot is having nationwide issues. Thank goodness for mobile broadband!





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Ultimate Geek
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  Reply # 363918 5-Aug-2010 21:14 Send private message

my internet is down too, it drops every 15 min...




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  Reply # 363938 5-Aug-2010 21:49 Send private message

Im in Christchurch on Slinghsot ndsl, no problems here

241 posts

Master Geek

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Slingshot

  Reply # 364334 6-Aug-2010 16:42 Send private message

There were a few issues yesterday regarding Internet connectivity; but these have been resolved.

If you're still having trouble connecting, please try rebooting your modem/router. If you still can't connect then by all means get in touch with our Contact Centre so we can figure out what's going on!




Recruitment & Training Coordinator @ Slingshot
Not the official support person!

78 posts

Master Geek


  Reply # 369094 18-Aug-2010 09:10 Send private message

Hi all,

Just wondering if this is still happening? I realise that the original post was dated early in the month, but I've only just experienced intermittent connection issues recently. It started 2 days ago to be exact (16th August). Before then, everything was fine.

It also appears that it only happens at night (bandwidth overload?). I rang Slingshot and was told that there is no known network issue or anything. And yes I've restarted my modem a number of times.

Any ideas? Perhaps haakuturi could fill me in?

Thanks in advance.

241 posts

Master Geek

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Slingshot

  Reply # 369104 18-Aug-2010 09:23 Send private message

I'd love to help out but I'm actually on holiday this week! :P If it's still happening next week, I'll be more than happy to help out :)

Otherwise, Slingshot should be on here every so often to help too :)




Recruitment & Training Coordinator @ Slingshot
Not the official support person!

78 posts

Master Geek


  Reply # 369109 18-Aug-2010 09:33 Send private message

Cool thanks for that, I'll be sure to let you know if it does.

Cheers.

Oh and enjoy your holiday :)

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