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686 posts

Ultimate Geek
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Topic # 96273 24-Jan-2012 02:22 Send private message

I been waitting for my number to get ported over from 2talk to slingshot and its been over a mouth. i called slingshot 3 times both time they say they will call me back. and never did. whats do i do now?




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Uber Geek
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Biddle Corp
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  Reply # 572589 24-Jan-2012 06:16 Send private message

Move to another provider if you don't like the service?


313 posts

Ultimate Geek
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  Reply # 572605 24-Jan-2012 08:21 Send private message

Slingshot are slow and hopeless, it's either amazingly poor speed or they just don't do anything, I waited over 3 months for them to do nothing when changing a year & half ago. It was always we'll call you back, it will only be 2 days, oh I will check it for you, same story, different day.

Luckily while waiting I had my existing Telecom connection running.




 

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  Reply # 572613 24-Jan-2012 09:08 Send private message

sbiddle: Move to another provider if you don't like the service?



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212 posts

Master Geek
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  Reply # 578050 7-Feb-2012 05:39 Send private message

Hi I had a month and a half delay while they changed me over. It was a chorus issue not a Slingshot issue. I would ring them back and ask to speak to a manager it worked for me to get regular feedback.




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  Reply # 578052 7-Feb-2012 06:13 Send private message

rokki: Hi I had a month and a half delay while they changed me over. It was a chorus issue not a Slingshot issue. I would ring them back and ask to speak to a manager it worked for me to get regular feedback.



I refuse to believe Chorus could be solely responsible for a 6 week porting delay.


212 posts

Master Geek
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  Reply # 578511 8-Feb-2012 05:44 Send private message

No chorus were not soley responsible but the lions share.




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  Reply # 578512 8-Feb-2012 06:17 Send private message

rokki: No chorus were not soley responsible but the lions share.


Out of curiosity how why what caused the issue? My job involves number ports on a near daily basis so I'm curious as to how Chorus, as a network owner who isn't a retail service provider could hold up a porting request for so long.

Porting delays of several months aren't uncommon with Slingshot / 2talk /iTalk and yet I process hundreds and hundreds per year and typically have a 1-3 day timeframe for these.


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Vodafone NZ

  Reply # 578514 8-Feb-2012 06:45 Send private message

sbiddle:
rokki: No chorus were not soley responsible but the lions share.


Out of curiosity how why what caused the issue? My job involves number ports on a near daily basis so I'm curious as to how Chorus, as a network owner who isn't a retail service provider could hold up a porting request for so long.

Porting delays of several months aren't uncommon with Slingshot / 2talk /iTalk and yet I process hundreds and hundreds per year and typically have a 1-3 day timeframe for these.



I have to agree with Steve and would like to know how as well?




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Ultimate Geek
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Slingshot

  Reply # 578530 8-Feb-2012 08:14 Send private message

Hi cws82us

If you PM me your account details I will look into this for you,

Chours should not have anything to do with a number port and 2talk are a wholesale cust of ours so its likely on our network already,

Thanks,
Joe.




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