Slingshot down? [2012-02-22]

Forums › Slingshot and CallPlus › Slingshot down? [2012-02-22]

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10100111001
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Reply # 585455 23-Feb-2012 02:25
zaf: Hey guys, We're now doing the cleanup on the root cause, and checking everythings back up. What is still down for you? I'm expecting maybe voice dialing maybe down for some customers. We're literally right now bringing the services back up. my SIP trunks with callplus seem to have come back up in the last few minutes, so i think i'm all back online at work & at home. Need help implementing Microsoft CRM? Give OA Systems a shout. Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

Regs

10100111001
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Reply # 585456 23-Feb-2012 02:27
insane: On the bright side the timing wasn't too bad, could have been at 6pm timing couldnt have been worse for me.... i was in the middle of a massive data migration into the cloud for a client... i had to back out of a few hours of work and start over... :\| Need help implementing Microsoft CRM? Give OA Systems a shout. Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

cyberbuddha

70 posts

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Reply # 585458 23-Feb-2012 02:45
Affecting: Calling, SIP Trunks, Calling, Commverge, iTalk, Tolls, LLU Data, UBA, Managed WAN, Email, Dialup, Wimax, Calling and Dialup, Telehousing, Nationwide. Start: 22/02/2012 10:45:00 p.m. End: TBC Get Mobile Updates Status: There is a widespread problem with the core network, which is under urgent investigation, and a resolution will be forthcoming ASAP If you wanted, you could click on the link above and then enter your mobile number and account number and get a text when the issue's been fixed. I have copied and pasted this from Slingshot's website to help you out, save having to keep reboot your router every few minutes to keep checking. Hope this helps.

classiczone

13 posts

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Reply # 585459 23-Feb-2012 02:53
Hi Guys The Slingshot connection still down here in Whakatane Seems like a Major issue at the moment hope gets fixed soon

classiczone

13 posts

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Reply # 585461 23-Feb-2012 03:32
Hi I have just tried calling the slingshot call centre phone numbers and seem to be working now so looks like some services coming back up Internet Service Still Down

classiczone

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Reply # 585463 23-Feb-2012 04:17
Hi Internet Is back Up and running on slingshot in Whakatane Yay!!

Nebbie

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Reply # 585464 23-Feb-2012 04:24
Hi Guys Most issues are resolved now we are still ironing out a number of smaller server issues. Thanks Bevin --------------------------------------------------------------- Nebukadnessar ISP: Slingshot (250gb Rollover) - Better Network Speed: 13/1.7 xDSL AnnexM - Cisco 877

Beccara

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Reply # 585514 23-Feb-2012 08:38
The big question is how did a single DC failure take out so much of your network? No DR site? All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated

insane

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Reply # 585633 23-Feb-2012 11:48
Regs: insane: On the bright side the timing wasn't too bad, could have been at 6pm timing couldnt have been worse for me.... i was in the middle of a massive data migration into the cloud for a client... i had to back out of a few hours of work and start over... :\| Haha, I bet they must be looking forward to their cloud service now :p

Brandonrnz

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Reply # 585680 23-Feb-2012 13:19
Something must still be wrong, had my mother come home from work since alot of her work is internet based, and their net has been down all day, syncs but no PPP. Hmmm. Mac Mini - 2012 - i5 2.5GHz - HD 4000 - 90GB OCZ Agility 3 SSD Viewsonic VA2413wm Monitor - Corsair SP2500 Speakers Gaming - 2x XBOX 360's Orcon Unlimited Fibre 30/10Mb

KevinL

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Reply # 585685 23-Feb-2012 13:23
Yes, having issues here in Hamilton as well - fine until about an hour ago, now having odd DNS/connectivity issues e.g. can get to Gmail and Slingshot website, but can't resolve any other sites at present.

Trunks2

102 posts

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Reply # 585693 23-Feb-2012 13:32
International data seems to be mostly not working for me in Rotorua, national seems alright though.

CamH

221 posts

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Reply # 585694 23-Feb-2012 13:32
Getting DNS issues here on Slingshot, and also on multiple CallPlus business connections in Auckland at the moment. Quite irritating having to tunnel all of our traffic via America!

seedicat

12 posts

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Reply # 585695 23-Feb-2012 13:32
lines are still not completely functional. 0800 still down or unrespondent, internet is slightly odd and unstable in rotorua.

Slingshot

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Reply # 585698 23-Feb-2012 13:39
Hi All, Seems we are having some Intermittant issues stemming from last night?s issues and about 1 hr ago we lost users for a small amount of time, Since then we are noticing, as you are some international browsing problems. I am investigating now and will let you know as soon as i have more, Cheers, Joe. www.slingshot.co.nz www.twitter.com/SlingshotNZ forums.slingshot.co.nz https://www.facebook.com/SlingshotNZ

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