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21 posts

Geek


Topic # 111756 14-Nov-2012 08:29 Send private message

Bit of a weird one at the moment, that I guess is a routing issue somewhere upstream.
I can't get to sites like media.giantbomb.com. It just times out. The traceroute is as below:

Tracing route to server-54-240-176-114.syd1.r.cloudfront.net [54.240.176.114]
over a maximum of 30 hops:

  1     2 ms    <1 ms    <1 ms  unknown [192.168.1.250]
  2    18 ms    14 ms    14 ms  cpiak1-l9-G-internet.tranzpeer.net [202.180.81.3
2]
  3    19 ms    18 ms    14 ms  202.180.76.74
  4    17 ms    15 ms    18 ms  vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
  5    18 ms    18 ms    15 ms  xe-0-0-0-4061.cpcak2-r1.tranzpeer.net [101.98.1.
82]
  6    41 ms    39 ms    39 ms  voc-d.cpcsy1-r1.tranzpeer.net [101.98.1.122]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
Etc


If I VPN to another location, and go out through that places Telecom connection, no worries. Goes out through the global gateway.

Thanks!

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  Reply # 716809 14-Nov-2012 08:32 Send private message

I saw a few people also discussing this on twitter before. It seems to be affecting some ISP's, but not others.

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  Reply # 716810 14-Nov-2012 08:33 Send private message

Perhaps something to do with Amazon AWS new datacentre in Sydney? They have just started operations this week, so it could be something to do with Slingshot routes or caches?




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  Reply # 716811 14-Nov-2012 08:37 Send private message

Just tested this with a VPN ending in LAX and I am getting 403 Forbidden on that specific domain.






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Geek


  Reply # 716812 14-Nov-2012 08:39 Send private message

Yeah, VPN is fine.  Without it, it will timeout. With it it has the 403, which is expected, since it's the media hosting place for www.giantbomb.com, and isn't supposed to be accessed directly.

  4     *       89 ms    90 ms  mdr-ip20e-int.msc.global-gateway.net.nz [202.37.
244.222]
  5    88 ms    84 ms    84 ms  ae4-10.akbr5.global-gateway.net.nz [202.37.244.2
21]
  6    83 ms    83 ms    85 ms  xe3-1-0.tkbr9.global-gateway.net.nz [202.50.232.
74]
  7   106 ms   112 ms   107 ms  xe0-1-0.sebr1.global-gateway.net.nz [202.50.232.
14]
  8   106 ms   109 ms   109 ms  ae1-10.sebr2.global-gateway.net.nz [202.50.232.2
42]
  9   107 ms   108 ms   109 ms  202.68.67.153
 10   111 ms   109 ms   109 ms  202.68.67.126
 11   109 ms   107 ms   110 ms  54.240.192.81
 12   109 ms   108 ms   109 ms  54.240.192.157
 13   236 ms   333 ms   394 ms  server-54-240-176-206.syd1.r.cloudfront.net [54.
240.176.206]

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  Reply # 716816 14-Nov-2012 08:45 Send private message

Ok, if 403 is expected... Then I am correctly getting the 403 on a TelstraClear connection.

This points out to something going on with Slingshot and perhaps the new Amazon AWS SYD datacentre?






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Geek


  Reply # 716852 14-Nov-2012 09:30 Send private message

Looks like it.
Tried at work through Xnet, and it has a different, however also failed, route.

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  Reply # 718358 16-Nov-2012 16:06 Send private message

Hi guys,

Sorry for the late reply.

Are you still having issues? Let me know and I'll investigate further.

Cheers,
Ben




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