Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




270 posts

Ultimate Geek
+1 received by user: 36

Trusted
Subscriber

Topic # 103810 12-Jun-2012 13:27 Send private message

So, I'm looking into changing ISPs at the moment, the main reason is wanting more data.

Unfortunately, it seems Orcon fail the first hurdle, which is "being competent".

Not only could their sign up website not find my street (which has been there for about 30 years now!), when I clicked on the "can't find my address" button, I couldn't complete that form either:



I guess they don't want my money....

Create new topic
2392 posts

Uber Geek
+1 received by user: 137


  Reply # 639665 12-Jun-2012 13:44 Send private message

Why not call them? Their number does have Join Us in it, lol, so they clearly want your money. How long ago did you last try the page?





Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6 (16GB/Gold/Spark NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 
Skype: tardtasticx

3059 posts

Uber Geek
+1 received by user: 227

Trusted
Subscriber

  Reply # 639667 12-Jun-2012 13:46 Send private message

Probably just an honest mistake on their website. Why not ring and tell them about it?





xpd

GTA5 Nut
6550 posts

Uber Geek
+1 received by user: 415

Mod Emeritus
Trusted
Subscriber

  Reply # 639671 12-Jun-2012 13:50 Send private message

The address finder was working earlier today, I was using it. Might be down due to their issue at the DC ?

Otherwise, as the others said, call them - the sales team will answer pretty quick.





XPD / @DemiseNZ / Gavin
 
Check out "Like A Storm" - Official Site

GPKC GTA5 Crew - Fun, social, NZ based

Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / ASUS 260X / ASUS H81M-E / Intel Pentium K Anniversay G3258





270 posts

Ultimate Geek
+1 received by user: 36

Trusted
Subscriber

  Reply # 639672 12-Jun-2012 13:51 Send private message

In an ideal world, I probably would ring and tell them about it; however:

a) It's much more fun to just moan  Laughing
b) More seriously, I don't get on with phones very well (I have pretty bad hearing)

I'll probably email them.

2392 posts

Uber Geek
+1 received by user: 137


  Reply # 639673 12-Jun-2012 13:53 Send private message

Have you tried it on a different computer? Lol, it could be a browser issue perhaps.





Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6 (16GB/Gold/Spark NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 
Skype: tardtasticx

4148 posts

Uber Geek
+1 received by user: 216

Trusted
Subscriber

  Reply # 639683 12-Jun-2012 14:11 Send private message

jamesrt: I'll probably email them.

Good luck! I emailed them a while ago and they were happy to respond to my pre-sale questions, but, believe it or not, the moment I tried to actually place an order they stopped replying to me (?!). I emailed them back after about a week and got no response. I'm now with a different ISP and the service has been great :)

Network Engineer @ Orcon
1206 posts

Uber Geek
+1 received by user: 129

Trusted
Orcon
Subscriber

  Reply # 639699 12-Jun-2012 14:38 Send private message

Thanks for reporting this to us.

We have looked into it and this should be fixed now.

Can you retry and let us know how you get on.

78 posts

Master Geek
+1 received by user: 2


  Reply # 640320 13-Jun-2012 17:50 Send private message

I'll probably email them.


Good luck with that lol

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by scuwp on 31-Jan-2015 22:18 (179 replies)
Pages... 10 11 12


Post your Boat
Created by TimA, last reply by Beccara on 31-Jan-2015 20:40 (38 replies)
Pages... 2 3


Which canon flash?
Created by esawers, last reply by timmmay on 30-Jan-2015 16:15 (19 replies)
Pages... 2


Bad lower back.
Created by TimA, last reply by jimbob79 on 30-Jan-2015 16:01 (77 replies)
Pages... 4 5 6


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Help recognize big black spider nope
Created by solival, last reply by heylinb4nz on 30-Jan-2015 13:34 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.