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Topic # 105913 13-Jul-2012 19:08 Send private message

I do like the new look user page.  However could you do something about the home page.

When ever I run up the  Orcon home page I see for my usage.  It's nearly a year out..

Your data usagePeriod: 23/09/2011 - 22/10/2011
Downloads: 2.26 GB
Uploads: 0.20 GB
Total: 2.46 GB




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Old3eyes

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xpd

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  Reply # 655606 14-Jul-2012 16:50 Send private message

Home page working ok for me...

Hehe....
Daily available for rest of the month : 74.5GB







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  Reply # 655803 15-Jul-2012 08:29 Send private message

I down loaded their Android app. Handy but like the account when I log in to it's stuck at 17.3Gig for the past 10 days..




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Old3eyes

xpd

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  Reply # 655809 15-Jul-2012 08:48 Send private message

Try rebooting your router.... that use to fix most usage meter issues.






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  Reply # 656128 15-Jul-2012 19:47 Send private message

Done that..




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Old3eyes

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  Reply # 656298 16-Jul-2012 09:21 Send private message

old3eyes: I down loaded their Android app. Handy but like the account when I log in to it's stuck at 17.3Gig for the past 10 days..


Do you mean there hasn't been any usage recorded on your account for the last ten days?

As already mentioned, try turning your modem off for at least 10 minutes and back on. If not, your best bet would be to give the team a call on 0800 13 14 15 and get that looked in to.

Cheers,

Cam

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  Reply # 660812 24-Jul-2012 09:15 Send private message

On the usage graph it's hard to distinguish what date applies.  I'd like to see the date along with usage data on the mouse-over tooltip.

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  Reply # 660831 24-Jul-2012 09:43 Send private message

Not running a transparent proxy? We have the issue at work where the data usage either works or it doesn't  mainly because we are running behind a transparent proxy that messes with it.




"The Atlantis base, brings greetings from the pegasus galaxy, you may cut power to the gate!."- Dr Weir (Rising) New Zealand · TechRemedy



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  Reply # 663596 29-Jul-2012 13:49 Send private message

Still no change to the Orcon home page after the new months rollover. One new thing. Since the new page setup my usage was stuck at 17.3Gig. I thought that would fix it's self when the new month rolls over. It didn't and now my usage is stuck at zero for the current month. I don't mind this but it looks broke to me..




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Old3eyes

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