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  Reply # 662214 26-Jul-2012 10:13 Send private message

plas: Our webmaster account at work even got sent one, I have no idea how that has ended up on your mailing list.


One thought - do you have domains registered with Orcon and/or iServe?  I'm not sure if iServe customers are included but if you have a domain with Orcon you would have a customer account, and that being registered to your webmaster account does sound legit.

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  Reply # 662425 26-Jul-2012 15:04 Send private message

Hi all,
As you have spotted, we emailed some ex-customers accidentially. Simple human error I am afraid.
We have made changes to ensure this doesn't happen again.
Sorry if you got an email by accident.
If you are a current broadband customer (residential or business) you will be in the draw for a trip for sure. We are contacting winners over the coming weeks.
Cheers.




Brand and Communications manager
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  Reply # 662448 26-Jul-2012 15:31 Send private message

quentinreade: Hi all,
As you have spotted, we emailed some ex-customers accidentially. Simple human error I am afraid.
We have made changes to ensure this doesn't happen again.
Sorry if you got an email by accident.
If you are a current broadband customer (residential or business) you will be in the draw for a trip for sure. We are contacting winners over the coming weeks.
Cheers.


I think there should be a draw for those of us ex-customers as well now... you told us... ;)

Seriously, no harm no foul, nice to see you guys accepting it was just a mistake :) :) :)

D




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  Reply # 662472 26-Jul-2012 16:01 Send private message

I'm an orcon customer and didn't get one.

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  Reply # 662507 26-Jul-2012 17:15 Send private message

@ mattwnz that's because they don't like you LOL (joke)

personally I would have thought the money for this would have been better spent on getting better CSR's that can actually speak and understand ENGLISH




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  Reply # 662513 26-Jul-2012 17:25 Send private message

Who agrees that Orcon should enter everyone who received the email into the draw (even those that aren't current customers)?

Have plan, send $NZD50m
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  Reply # 662565 26-Jul-2012 19:04 Send private message

mattwnz: I'm an orcon customer and didn't get one.


Matt, pm me your email and I'll forward you mine ;)




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  Reply # 662567 26-Jul-2012 19:05 Send private message

dacraka: Who agrees that Orcon should enter everyone who received the email into the draw (even those that aren't current customers)?


...or at the very least, fly us all to Auckland for the next nosh up breakfast thing they're doing!




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