I'm loving the new orcon genius. no major problems at all. had a slow speed issue last Friday which got resolved today. Chorus went to my exchange and put me on another port. I thought that was really quick. good service and product. Have been recommending to friends.
Just HAVING a very bad experience with Orcon. Decided to make to move from Broadband + Tel from Orcon (Orcon @ Home), to Orcon "Genius" (because it should be better, right?!).
Lost connexion to our home phone last Tuesday 31-Aug-2012, when the change started. It was mentioned to me that we might loose phone and internet connexion for 4 hours more or less.
As of today (3-Aug-2012) --4 DAYS-- the phone DOES NOT WORK, although internet is there. I called Tech Support everyday, got really nice guys behind the lines, but nothing REALLY happened. Someone dropped the ball at ORCON, and well... I just have to wait (sic). Today the support person mentioned that the problem should be resolved next Tuesday.
THAT IS: A WEEK WITHOUT HOME PHONE. IT REALLY SUCKS.
And this is a change from Orcon@Home to OrconGenius! (inside the same company).
PS; An I know that I am not the only one. Good Luck for you.
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly
to your computer or smartphone by using a feed reader.
... 2
