Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Forums › Orcon and iServe › Hosted Exchange Service


1200 posts

Uber Geek

Trusted
Topic # 67078 27-Aug-2010 17:38 Send private message


Does anyone know the MX Records for the Exchange hosted service at Orcon?

 We have spent 2 months getting 2 mailboxes setup with them and now we are on the final bit where we need to change the MX records, and orcon told us to change them to mail.orcon.net.nz which seems unusual because I would have thought they would have run two mail systems, their normal ISP mail cluster and their Exchange cluster.

Surprise surprise mail then started bouncing.

Anyone reading this I wouldn't recommend them for Exchange hosting. It's been painful.

I tried mx1.iserve.net.nz which only gives a temporary failure 451 and mail.hosted.orcon.net.nz which gives a insufficient resources but looks like a exchange SMTP server.

Not sure if their SMTP inbound is broken right now or antispaming me.




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

Create new topic
1163 posts

Uber Geek
  Reply # 374557 30-Aug-2010 22:07

exportgoldman:
Does anyone know the MX Records for the Exchange hosted service at Orcon?

?We have spent 2 months getting 2 mailboxes setup with them and now we are on the final bit where we need to change the MX records, and orcon told us to change them to mail.orcon.net.nz which seems unusual because I would have thought they would have run two mail systems, their normal ISP mail cluster and their Exchange cluster.

Surprise surprise mail then started bouncing.

Anyone reading this I wouldn't recommend them for Exchange hosting. It's been painful.

I tried mx1.iserve.net.nz which only gives a temporary failure 451 and mail.hosted.orcon.net.nz which gives a insufficient resources but looks like a exchange SMTP server.

Not sure if their SMTP inbound is broken right now or antispaming me.


Surely if you are paying them, they are the ones to ask, and they are int he best position to answer the question too. The one they gave you sounds right, I don't believe you need two to be entered.



1200 posts

Uber Geek

Trusted
  Reply # 374728 31-Aug-2010 09:52 Send private message

robbyp:

Surely if you are paying them, they are the ones to ask, and they are int he best position to answer the question too. The one they gave you sounds right, I don't believe you need two to be entered.


Well you would think giving them money would be a incentive to supply support, but sometimes :-) We have ticket number xzn-261379 opened last Friday, and are now calling them every day. This is the third ticket we have had open to get 2 hosted mailboxes workign

We tried both those SMTP servers I guessed and it's not accepting e-mail for the domain we have setup, so either wrong SMTP Servers or their Exchange setup is not missing something for this client.

I was hoping someone on geekzone would have a client hosted on the Orcon Exchange and would be able to tell us the SMTP.

I might just can the whole thing and go with Telecom.




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

1163 posts

Uber Geek
  Reply # 375535 1-Sep-2010 23:41

exportgoldman:
robbyp:

Surely if you are paying them, they are the ones to ask, and they are int he best position to answer the question too. The one they gave you sounds right, I don't believe you need two to be entered.


Well you would think giving them money would be a incentive to supply support, but sometimes :-) We have ticket number xzn-261379 opened last Friday, and are now calling them every day. This is the third ticket we have had open to get 2 hosted mailboxes workign

We tried both those SMTP servers I guessed and it's not accepting e-mail for the domain we have setup, so either wrong SMTP Servers or their Exchange setup is not missing something for this client.

I was hoping someone on geekzone would have a client hosted on the Orcon Exchange and would be able to tell us the SMTP.


I might just can the whole thing and go with Telecom.


 

Yes I have found they are hopeless at replying to the support tickets. They are as bad as NZ post at replying. I wonder why these companies even bother to provide an online support system.

Create new topic



Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
University of Auckland partners with Google to train digital professionals
Posted 20-May-2013 17:16

Philips introduces its series of smart LED bulb in New Zealand
Posted 20-May-2013 11:05

Android and iOS combine for 92.3% of all smartphone OS shipment in the first 2013 quarter
Posted 17-May-2013 08:38

Apple’s App Store marks 50 billionth download
Posted 17-May-2013 08:25

Gen-i divests Davanti Consulting through management buyout
Posted 16-May-2013 14:02

Huawei G510 bring big-screen mobile entertainment for Android users
Posted 16-May-2013 11:49


Trending now »
Hot discussions in our forums right now:

$200 Smart Phone!? Ideas..
Created by antaeusa, last reply by antaeusa on 20-May-2013 17:04 (18 replies)
Pages... 2

A new project coming to Geekzone
Created by freitasm, last reply by gundar on 20-May-2013 10:53 (209 replies)
Pages... 12 13 14

HTC One (2013) owners' discussion
Created by Dingbatt, last reply by Kalaren on 20-May-2013 19:14 (1462 replies)
Pages... 96 97 98

Sitting on a boring conference call
Created by SaltyNZ, last reply by SepticSceptic on 17-May-2013 16:52 (14 replies)

any cyclists on the forum? (question about parts suppliers...)
Created by Lykho, last reply by Dunnersfella on 20-May-2013 17:50 (13 replies)

Samsung Galaxy SIII Discussion and Owners Thread
Created by networkn, last reply by jeffnz on 20-May-2013 17:54 (5527 replies)
Pages... 367 368 369

A reason not to shop at dick smith
Created by dsnz1, last reply by macuser on 20-May-2013 19:11 (83 replies)
Pages... 4 5 6

Porting landline number away from Telecom
Created by dasimpsonsrule, last reply by sbiddle on 20-May-2013 18:21 (11 replies)


Geekzone Jobs »
Most recent NZ jobs in technology:

Senior Project Manager
Posted 20-May-2013 18:27

Programme Co-ordinator
Posted 20-May-2013 18:27

Contract Business Analyst
Posted 20-May-2013 18:27

Infrastructure Engineer
Posted 20-May-2013 18:27

Senior Datawarehouse Business Intelligence Adminis
Posted 20-May-2013 18:27

Project Manager
Posted 20-May-2013 18:27

Senior Infrastructure Specialist
Posted 20-May-2013 18:27


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.