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130 posts

Master Geek


Topic # 76757 6-Feb-2011 11:01 Send private message

Hi

On the Orcon @home Gold plan  (not the plus as Putaruru isn't considered a main center for some strange reason :) )

Any way before the school holidays our internet was fairly good, but now it seems to be sluggish in the afternoon evenings, tvnz ondemand is unwatchable a 45 minutes episode of Castle takes twice that to watch.

The other weird thing is Google (and a few other sites, but mainly google), suddenly start taking ages to respond, or time out, but other sites will be working fine.

I will get around to contacting Orcon, but I'd like to know what info I should be giving them, rather than having a couple of days of back and forth.

For the record the router, computer etc is turned off every night, caches are cleared fairly regularly (especially when there's and issue)

I just did speed test now but being morning they all seem fine, what exchange should I be testing against? I tried Auckland and wellington (note the times shown are GMT so add 12 or 13? hours for nz time)

Auckland morning tea time Wellington morning tea time

Obviously i need to get tonights reading as well

Anything else I should be doing, previously Ondemand ran flawlessly with no buffering

 

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BDFL
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  Reply # 435839 6-Feb-2011 11:07 Send private message

You pretty much answered your own question really... School holiday, more people at home.






130 posts

Master Geek


  Reply # 435844 6-Feb-2011 11:27 Send private message

Yeah, i thought that might be the response, but didnt they all go back this week?

 

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Wannabe Geek


  Reply # 435855 6-Feb-2011 12:15 Send private message

I was working for a cable company earlier this year. I would contact you're provider. The internet can slow down with more people accessing the system but you're on demand should still work.

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  Reply # 435859 6-Feb-2011 12:55 Send private message

Wait for the kids to go back to school




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  Reply # 435860 6-Feb-2011 13:05 Send private message

Nothing much you can do, log a fault with Orcon as their could be congestion of backhaul issues on the exchange.





*Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post



130 posts

Master Geek


  Reply # 436260 7-Feb-2011 13:00 Send private message

Cheers all i'll give it a couple more days then see if it has improved

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Uber Geek


  Reply # 436262 7-Feb-2011 13:04

Go visit all your neighbors and tell their kids to get off the net...




 

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Uber Geek


  Reply # 436266 7-Feb-2011 13:09 Send private message

;) Another useful thing, if you have a linux box+web server is Smokeping.
Here you can see the effect of backhaul peak time congestion on my ping times to xnet's own webserver.


779 posts

Ultimate Geek


  Reply # 437508 9-Feb-2011 21:18 Send private message

kyhwana2: ;) Another useful thing, if you have a linux box+web server is Smokeping.
Here you can see the effect of backhaul peak time congestion on my ping times to xnet's own webserver.


ahh sweet good idea. 

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Wannabe Geek


  Reply # 438914 13-Feb-2011 18:09 Send private message

This has been my experience too since mid-December, my pings to gaming servers have intermittent lag and higher than normal pings.. I was hoping this would be fixed now after the school holidays being over.. but no, still getting the lag.



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Master Geek


  Reply # 440477 16-Feb-2011 21:50 Send private message

Okey doke


tonight its exceptionally slow, i tried loading the speedtest page (took 5 mins) and timed out before it could finish only server i could test against was novabyrsk in russia

 

tried consumer and got this

 

http://nigel.geek.nz/Untitled-1.gif

 

sorry uploading to geekzone times out as well

 

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  Reply # 440545 17-Feb-2011 08:06 Send private message

Hi Morgenmuffel

Do you have a support ticket number? I will have a look and chase up.

xpd

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  Reply # 440565 17-Feb-2011 08:52 Send private message

Ive been having similar issues also on Orcon+, can be browsing away on Google or TradeMe (the 2 domains I notice on it on the most) and bang...traffic seems to stop to those sites. Yet i can browse to other sites. Rare occasions GZ will have same issue...

Leave it for 5 minutes and try again and all working again.... havent had time to do traces etc to see wheres its failing, keep meaning to do so.




XPD / @DemiseNZ / Gavin
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130 posts

Master Geek


  Reply # 440725 17-Feb-2011 14:23 Send private message

Sounddude: Hi Morgenmuffel


Do you have a support ticket number? I will have a look and chase up.


 

Hi Sound Dude

 

No, i havent, i am more trying to find out whats normal, as before hols I didn't experience any noticeable slow downs.

and before people say it

Router was rebooted, computer was rebooted etc

And it seems fine now,

 

Is it something that is likely to be able to be fixed, or do i have to wait till the local teenagers have finished downloading the Pokeman pornfests or whateever it is they are into

xpd

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  Reply # 440892 17-Feb-2011 21:09 Send private message

Just had TradeMe die on me again approx 20mins ago.... ping and traced fine, but just times out trying to get HTTP traffic.




XPD / @DemiseNZ / Gavin
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CPU : Intel E5300  GFX: Geforce 9800GTX/+  RAM: 3GB DDR2

A+ - MCDST - MCTS
CCNA Arriving soon.



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