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99 posts

Master Geek
+1 received by user: 8


Topic # 99048 11-Mar-2012 20:52 Send private message

Hi geekzoners,

Does anybody know if it's possible to connect to Genius ADSL using a modem other than the Genius? My Genius modem is borked and I wonder if I could use a Thomson TG585, but I don't know which my ADSL password is and I don't know to find it out either (the Genius seems to pick up the ADSL user & password automatically).

P.S. Yes, I know calling Orcon would be the logical thing to do but the waiting time is unbearable by human standards.

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5102 posts

Uber Geek
+1 received by user: 706


  Reply # 593769 11-Mar-2012 21:40 Send private message

you only rent your genius from orcon, you don't actually own it. they should replace it for free.



99 posts

Master Geek
+1 received by user: 8


  Reply # 593770 11-Mar-2012 21:47 Send private message

Thanks, I know that but it may take several days to get a new Genius, and I cannot afford to be offline for that long :(

2439 posts

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  Reply # 593794 11-Mar-2012 22:56 Send private message

marpada: Hi geekzoners,

Does anybody know if it's possible to connect to Genius ADSL using a modem other than the Genius? My Genius modem is borked and I wonder if I could use a Thomson TG585, but I don't know which my ADSL password is and I don't know to find it out either (the Genius seems to pick up the ADSL user & password automatically).

P.S. Yes, I know calling Orcon would be the logical thing to do but the waiting time is unbearable by human standards.


Your password is the same as you use to log into Orcon Webmail and the Orcon Portal.  Just remember that the username is [email protected] - not just yourusername.  If you don't know your password, just call them up on the phone and they can reset it.

Oh, and if you're on ULL (not wholesale) it doesn't matter one whit- Orcon's equipment will log you in no matter what you enter for username and password then because they can identify you by your line instead.

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