Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3270 posts

Uber Geek
+1 received by user: 175

Moderator
Trusted
Subscriber

Topic # 112016 22-Nov-2012 23:34 Send private message

So my Genius up and died today. It won't boot, just turns on with all lights blue and static. No wifi, Can't Factory reset or anything. No idea how it happened though it wouldn't surprise me if it was a bung firmware update pushed through by Orcon.

Support is a joke. They told me they'd send a replacement then backtracked and said tier 2 was going to do some tests on the line and get back to me within 24 hours. Yeah sure lets test the line for a proven device fault! I'm quite angry about that but anyway....I'm waiting for them to call and admit they were wrong to even waste time considering that line of testing.

Some research says I maybe able to still get into the device and restore a firmware bin. I checked the download location for these on orcons file server but they're no longer there.

Anyone with a full genius here able to export a bin for me so I can give it a try?

Create new topic
70 posts

Master Geek


  Reply # 721816 23-Nov-2012 12:27 Send private message

Replied by email, hope this helps :)

191 posts

Master Geek


  Reply # 721851 23-Nov-2012 13:32 Send private message

gehenna: So my Genius up and died today. It won't boot, just turns on with all lights blue and static. No wifi, Can't Factory reset or anything. No idea how it happened though it wouldn't surprise me if it was a bung firmware update pushed through by Orcon.

Support is a joke. They told me they'd send a replacement then backtracked and said tier 2 was going to do some tests on the line and get back to me within 24 hours. Yeah sure lets test the line for a proven device fault! I'm quite angry about that but anyway....I'm waiting for them to call and admit they were wrong to even waste time considering that line of testing.

Some research says I maybe able to still get into the device and restore a firmware bin. I checked the download location for these on orcons file server but they're no longer there.

Anyone with a full genius here able to export a bin for me so I can give it a try?


What version were you on before the bricking???



3270 posts

Uber Geek
+1 received by user: 175

Moderator
Trusted
Subscriber

  Reply # 721926 23-Nov-2012 16:23 Send private message

Yeah I have no idea, it's just a theory anyway I have no way of knowing for sure.

Spoke to them today and they've sent a replacement. The courier bag for sending my faulty one back arrived this morning so i guess if they'd just listened to me in the first place I've had had the replacement by now.

191 posts

Master Geek


  Reply # 722038 23-Nov-2012 21:01 Send private message

Interesting  - because mine was recently updated in the last few days



3270 posts

Uber Geek
+1 received by user: 175

Moderator
Trusted
Subscriber

  Reply # 722315 24-Nov-2012 15:17 Send private message

My replacement has arrived, it's software version is:

Runtime Code Version: Genius1202
Boot Code Version: 1.0.37-106.17

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Lightbox press event release
Created by freitasm, last reply by PhantomNVD on 2-Aug-2014 18:01 (149 replies)
Pages... 8 9 10


What are my rights - Refund for Non-Delivered Goods?
Created by Krishant007, last reply by joker97 on 2-Aug-2014 20:26 (29 replies)
Pages... 2


New Mobile plans coming?
Created by nunasdream, last reply by kawaii on 2-Aug-2014 11:36 (109 replies)
Pages... 6 7 8


Are IT staff supposed to know everything
Created by BTR, last reply by gehenna on 2-Aug-2014 16:41 (47 replies)
Pages... 2 3 4


Google Launcher now available to Android 4.1 devices and up
Created by freitasm, last reply by Presso on 2-Aug-2014 18:41 (19 replies)
Pages... 2


Somewhat nice convertable/similar that doesnt look like a ladies car?
Created by richms, last reply by KiwiNZ on 2-Aug-2014 17:28 (38 replies)
Pages... 2 3


2010 Honda Jazz, Suzuki Swift - which has higher maintenance cost?
Created by joker97, last reply by jonathan18 on 31-Jul-2014 10:47 (76 replies)
Pages... 4 5 6


Does acupuncture work?
Created by timmmay, last reply by timmmay on 1-Aug-2014 19:22 (52 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.