Jaxson: You know I'm getting sick of reading stories like this, where companies are basically releasing these products to market and then letting that same market do half of their commissioning/testing work for them.
Far too many of these boxes (not just this brand) have very similar problems with recording, to the point that you wonder if they really tested all this properly in the first place. It seems to be the usb connected drives that give problems every time, with only some working with a particular hardware combination etc.
It really is looking like you're better to stick with the brand names, but in freeview satellite terms there really isn't any real brand name like sony/panasonic/samsung etc, they're just not in that field. In terrestrial terms everything is very expensive from a big player brand, and incorperates a bluray player as well. Maybe things will change when the analogue DVD/HDD units become basically redundant after the analogue switch off?
I think it boils down to the price that users are willing to pay. These items are dirt cheap compared to other more expensive brands, so you get what you pay for.
I am however quiet prepared to do the odd bit of testing. I paid peanuts for the unit therefore can I expect the thing to be 100% bug free when I receive it?
Yes there were some major issues at first which now seem to be addressed, try getting such customer service with some of the bigger companies! At least DishTV is looking at our issues, gets back to us and shows a bit of interest in resolving our problems. With some of the bog corps these days it can take weeks to just get acknowledgement of a problem, longer still because your call is routed to the Philippines or India and the agent does not even understand the new Zealand language accent, the product or both.