Staying at a holiday home where there is a Strong SRT 3654 DVB-S settop box. It needs to be retuned, but someone has reset the PIN/Password so I can't access the setup menu. The solution apparently is to reload the firmware, which I'm happy to do. However, extensive Googling has failed to locate this software. I know that it has been available in the past My call then is to anyone who has this software and is able to share it. Cheers
Or 3650, when I used to do this kind of work and customers would ask me to lock the STB (or observation of customers technical skills made me feel it appropiate) then I would always use the model number of the product, that way it can always be remembered.