uglyb0b:menabassily: Here is what I have concluded from all this:
If you want to use warranty after rooting or using a custom ROM (without a court/dispute) that's what I am going to do:
- I will back up my stock ROM, after checking there are no updated available using this guide: [How to] Download/Backup your samsung stock firmware from Samsung servers including your provider packages
- I will ROOT, flash a custom ROM, or whatever changes I want to make.
- Now I have a problem with my phone that I believe warranty should take care of. I will give them the phone EXACTLY as I got it from them (software wise). Meaning not rooted, with the latest version of their ROM and 0 counter. But how can I do this:
- Backup my files, apps and data.
- Reset the Counter (Video Tutorial How To Reset Galaxy S3 Flash Counter (set to 0))
- Unroot my phone - (How to)
- Flash my Stock original firmware ([How to] Download/Backup your samsung stock firmware from Samsung servers including your provider packages)
- Check if the issue still exist, then it is not software dependant and they are legally obligated to fix that issue, since it is in the same state as you have purchased it (software wise).
Well said. I would do exactly the same thing. I wouldn't even consider making a warranty claim without doing all of this.
Many think that doing this is some kinda cheating. I disagree, If you do this, you will make sure that the defect you are claiming warranty about is not software related, so you can claim warranty with confidence that whatever you've done to the phone has nothing to do with the defect.
Sighs of relief...