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865 posts

Ultimate Geek
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Topic # 108943 9-Sep-2012 20:22 Send private message

Long story short 12 Y/O daughter managed to get the PUK Blocked on her samsung e2370, what's involved in getting the phone back to a working  state?


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290 posts

Ultimate Geek
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  Reply # 683569 9-Sep-2012 20:41 Send private message

Usually after the puk is blocked, it might ask you for the PUK2 .

If not contact 2degrees, they might have to replace your sim.




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Vodafone NZ

  Reply # 683571 9-Sep-2012 20:43 Send private message

PUK1 and PUK2 are not related as such,

You will require a new blank SIM to be activated on the mobile number




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Ultimate Geek
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2degrees

  Reply # 684272 11-Sep-2012 11:11 Send private message

You'll have to pick up a blank SIM from a 2degrees Store, Dick Smith, Warehouse Stationery or Harvey Normans and call us on 0800 022022 to have the number moved over.

Here's more info - http://www.2degreesmobile.co.nz/help/simcards.

^POB


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