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Forums › 2degrees › Would you still switch if the prices are the same?
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8813 posts

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  Reply # 241284 1-Aug-2009 19:25 Send private message

derega: yes. customer service sucks on telecom


I would disagree - within 4 mins of dialing them I had voicemail turned off on my phone, for vodafone I cant since there is no credit on it and the reaosn I wanted VM gone is since I wasnt using the sim at the time so topping up was not an option.




Richard rich.ms

904 posts

Ultimate Geek
  Reply # 241357 2-Aug-2009 01:30 Send private message

If the cost exactly the same, I'll probably stick with Vodafone.
If I'll save more than a (minuscule) ~$0.50 a month, I'll probably switch.

Vodafone's billing annoyed me enough within the first month to make me want to switch, but I use data just enough to not want to pay more for it.




rm *

122 posts

Master Geek
  Reply # 241471 2-Aug-2009 16:40 Send private message

richms:
derega: yes. customer service sucks on telecom


I would disagree - within 4 mins of dialing them I had voicemail turned off on my phone, for vodafone I cant since there is no credit on it and the reaosn I wanted VM gone is since I wasnt u

sing the sim at the time so topping up was not an option.



Called Telecom today, call answered within 30 seconds and issue resolved within 90 seconds.
Thats good enough for me

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