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280 posts

Ultimate Geek
+1 received by user: 17


Topic # 39463 14-Aug-2009 12:21 Send private message

Getting sent endless txt's to top up, 7 before Ihad to turn the phone off and still the webpage is not working.

Guys, i was supporting you but if you can't get this righ there is no way you will get my business in the future.

Stop bombarding my phone with txt's!!

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280 posts

Ultimate Geek
+1 received by user: 17


  Reply # 246525 14-Aug-2009 12:23 Send private message

For god sakes guys, stop sending these damed txts!!

306 posts

Ultimate Geek

Trusted

  Reply # 246530 14-Aug-2009 12:32 Send private message

have you logged the issue with the call center? or the website? posting on geekzone wont fix it :)




Any posts are personal comments and not that of my employer



280 posts

Ultimate Geek
+1 received by user: 17


  Reply # 246532 14-Aug-2009 12:40 Send private message

Yes rang call centre but waited for a long time so posted here in the hope of hearing from 2 degrees first via the forum.

My frustratation is wanting to support 2 degrees but to be frank, they seem to be hopeless.

Call centre still working out how to log my particular problem...on hold...

15540 posts

Uber Geek
+1 received by user: 828

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Vodafone NZ
Subscriber

  Reply # 246534 14-Aug-2009 12:42 Send private message

Does the issue continue with same SIM in another handset?

John






280 posts

Ultimate Geek
+1 received by user: 17


  Reply # 246538 14-Aug-2009 12:51 Send private message

I havn't swapped the SIM over as the txt's have stopped now, 14 total, all the same.  Can anyone explain how txt transmission works?  Does the phone send confirmation that the whole txt has been received?  Is there a bug with the txt transmission software?

Phone is T68i, $5 starter SIM card, no calls made yet, cell site Hobsonville, Waitakere.

15540 posts

Uber Geek
+1 received by user: 828

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Vodafone NZ
Subscriber

  Reply # 246541 14-Aug-2009 12:59 Send private message

14 total all the same and you call 14 endless?





xpd

Storm Chaser
5860 posts

Uber Geek
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Mod Emeritus
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  Reply # 246545 14-Aug-2009 13:04 Send private message

Im sure JohnR could arrange for you to recieve endless txts you dont want..... ;)






280 posts

Ultimate Geek
+1 received by user: 17


  Reply # 246549 14-Aug-2009 13:07 Send private message

It's endless when you have a client sitting with you and your phone tells you you have a new text every 20-30sec, all the same and advertising.

John you obviously think this is fine.

2648 posts

Uber Geek
+1 received by user: 343

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Subscriber

  Reply # 246553 14-Aug-2009 13:19 Send private message

Andy, no-one is suggesting it's fine. Just that we need a little info in order to be of any help. That goes for any network - us, Vodafone or Telecom.

Now, if you'd care to PM me your number I will see if I can see what happened.




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



280 posts

Ultimate Geek
+1 received by user: 17


  Reply # 246577 14-Aug-2009 14:21 Send private message

A great follow up from SaltyNZ, teething issues with the systems. Thanks guys, this forum wins over customer services again.

Cheers
Andy

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