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265 posts

Ultimate Geek


Topic # 73033 7-Dec-2010 17:38 Send private message

With Pay Monthly you get 50MB of national data per month... However I am still getting charged for the data I use, but it also gets deducted off my data allowance.

Im not a heavy data user so the charges arn'nt much... But still. Have I got it wrong? Or should I not be getting charged for the data as long as it is under 50MB.

Also... I apparently called a number (898) 10 times on wednesday and got charged $0.09 for each call. It was classified as premium content.... Does anyone know what this is?

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  Reply # 414152 7-Dec-2010 17:46 Send private message

have you tried calling it to see what it is?



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Ultimate Geek


  Reply # 414155 7-Dec-2010 17:50 Send private message

NonprayingMantis: have you tried calling it to see what it is?


Yip - It just says that I dont have enough credit to make this call... Have no idea what it could be?

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  Reply # 414157 7-Dec-2010 17:52 Send private message

Starplay:
NonprayingMantis: have you tried calling it to see what it is?


Yip - It just says that I dont have enough credit to make this call... Have no idea what it could be?


but you are on pay monthly.  how can you possibly not have anough credit?  WTF.

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Vodafone NZ

  Reply # 414162 7-Dec-2010 17:57 Send private message

Have you made sure you are using the correct SIM that is on pay monthly?

John




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Geek


  Reply # 414166 7-Dec-2010 18:06 Send private message

898 sounds like one of those short codes used for things like phone banking or text parking etc. I'd be calling 2 degress to find out if they can tell you what it is, and to also ask about the data charges. I'm on pay monthly and don't get charged for data, though could you explain more why it is you think you think you are being charged for data

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  Reply # 414168 7-Dec-2010 18:15 Send private message

It will be a premium SMS, most likely. Sure you're not signed up to anything dodgy?




iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



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Ultimate Geek


  Reply # 414170 7-Dec-2010 18:18 Send private message

wilsa: could you explain more why it is you think you think you are being charged for data


My bill says Data charges $0.86 I know its not much... but I was just wondering why I got charged for it.



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Ultimate Geek


  Reply # 414172 7-Dec-2010 18:22 Send private message

johnr: Have you made sure you are using the correct SIM that is on pay monthly?

John


Yip... Its my pay monthly SIM



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Ultimate Geek


  Reply # 414173 7-Dec-2010 18:23 Send private message

SaltyNZ: It will be a premium SMS, most likely. Sure you're not signed up to anything dodgy?


Not that im aware of... Havent signed up to anything

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  Reply # 414493 8-Dec-2010 10:33 Send private message

FYI, if you look here you will see that 898 is the Shell Fishing Competition, at 9c/message.




iPad Air + iPhone 5S + 2degrees 4tw!

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2degrees

  Reply # 414499 8-Dec-2010 10:40 Send private message

Hey there,

We have two seperate issues here that don't appear to be related. If you can flick me through your 2degrees details privately and I will have this looked into :)

Cheers

^MD 

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  Reply # 414506 8-Dec-2010 10:47 Send private message

NonprayingMantis:
but you are on pay monthly.  how can you possibly not have anough credit?  WTF.


Interesting tidbit: the error return from the billing engine resulting from failure to rate a call - in this case, because there is no such number - is interpreted the same way by the call control system as insufficient credit.

Thus, calling 898 gets you an insufficient credit announcement.

For more common special numbers that we don't support (e.g. any 01xx number except for 018 and 0172) or common misdials (e.g. 025) I have a specific override in place to get you an invalid number announcement. Not worth trying to cover every possible case though, so very unusual ones, like 898, still get you a confusing announcement.





iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.



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Ultimate Geek


  Reply # 414573 8-Dec-2010 12:00 Send private message

SaltyNZ: FYI, if you look here you will see that 898 is the Shell Fishing Competition, at 9c/message.


Hmmm Someone must have borrowed my phone... Ill ask my partner...

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  Reply # 414595 8-Dec-2010 13:01 Send private message

Another thing I noticed on 2degree's is that TXT2PARK doesn't work (in Auckland)




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  Reply # 414613 8-Dec-2010 13:42 Send private message

exportgoldman: Another thing I noticed on 2degree's is that TXT2PARK doesn't work (in Auckland)


...or indeed anywhere.





iPad Air + iPhone 5S + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

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