Specifically for texts that are '3' texts long. I havent tested for any longer than 3 'pages' of 160 chr's
So, every time I send out a long joke txt for example, I get charged 50c
I have logged this with 2degrees and they are looking at a resolution for the issue. I have no issue with that, they are actively trying to find out what the problem is.
Im on the $19 prepay, so it obviously covers all data, text and phone calls within those limits (except MMS)
Ive never noticed it before, it may have been happening previously but I have a new phone and account type as of this month
The problem is 2 fold
a) Why does it charge me MMS rates for long texts?
Its agreed that multiple texts should not be charged at anything other than txt rates
- Is it my phone setup?
- Is it 2degrees?
b) Why doesnt 2degrees record it when it does?
Its agreed that sending an 'MMS' does it, however it does not show anywhere on my account that I have been charged for that MMS. No amount of filtering will show the charge.
- So I may have incurred these costs previously, but the account does not specifically show those hidden charges
So, my questions are:
Has anyone noticed anything similar?
If it is my phone (Motorola Defy 2.2.2), what possible settings can be changed to ensure multi part txts are not sent as MMS? (Ive looked thoroughly through menus and not found anything)
I have APN's in place for 2dInternet and 2dMMS