Wondering if anyone else has suffered from this?
I've got an auto top-up on the 20th of each month for $30, with the 1GB data pack to come out on the 21st. I noticed yesterday that my datapack was active (i.e. all data charges where zero) until the 2nd of August, however on the 3rd of August it started chewing through my credit after checking the website last night. The only reason I noticed this was yesterday it gave me a low balance text when in fact I should have had around $40 on the account.
I've tried to contact support but haven't had any replies and my email hasn't even had an automatic reply yet so I don't even know if 2 Degrees have recieved it!
I've noticed a few other threads with datapack renew issues but I thought this was slightly different.
Is it just me?