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Forums › 2degrees › 2 degrees Monthly Billing
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  Reply # 579304 9-Feb-2012 14:59 Send private message

I think erring on the side of giving more information is better than giving less, but giving people the option in future would be appreciated.




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  Reply # 579309 9-Feb-2012 15:29 Send private message

@2DegreesCare – As this discussion progresses, it will most probably reinforce the idea that 2D should consider providing an interface where the user can decide if the text messages are a necessary part of their life or not?

But in the end we are solely reliant on 2D to make that call.  I remember this issue being brought up over a year ago, so 2D have been well aware of the customer concern for some time now.

How do we (as Customers) move this issue into a space that gets more priority? 

I personally am currently left with the feeling that 2D have done nothing to address this issue in the past 12 months, and I would be very disappointed if another 12 months went by and the issue is still unresolved?

__Allan





_Allan (my blog, my tweets, company tweets, company web site)
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