Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Forums › Snap › Is VDSL worth it?
View this topic in a long page with up to 500 replies per page Create new topic
Prev1 | 2 | 3 
4755 posts

Uber Geek

Trusted
Subscriber
  Reply # 633297 31-May-2012 12:12 Send private message

I wonder how we could get an answer for this. It's the primary reason right now we are having trouble getting customers to switch to VDSL.

363 posts

Ultimate Geek

Trusted
  Reply # 633300 31-May-2012 12:13 Send private message

We had VDSL installed a while back. The ISP recommended the $400 connection and wiring due to how often the connection only installs fail.

I requested a connection only install anyway. It failed. A tech was booked to fix it and they assumed it would be something in the internal wiring. I had to argue to not pay the fee until the cause was found.

Turns out the pair wasn't connected at the road side. Once they sorted that it turned out the pair was already terminated at a house 100m up the road. Once they sorted that there was a fault in a joint in the underground to out house.

There wasn't anything wrong with our internal wiring - which I knew as I'd already replaced and tested it beforehand.




nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

26 posts

Geek
  Reply # 633307 31-May-2012 12:25 Send private message

hads: ...Turns out the pair wasn't connected at the road side. Once they sorted that it turned out the pair was already terminated at a house 100m up the road. Once they sorted that there was a fault in a joint in the underground to out house. ...


Unfortunately, this is rather common.

VDSL 'Connection Only' requires a Tech to visit the cabinet (if required), jumper a couple of things and tootle off assuming it's completed.

With a C&W, the tech will visit the premises as well, test end-to-end connectivity and generally wont leave till the service has sync'd.
I say 'generally' ... as I've had cases where the tech has walked out leaving wires hanging and an unfinished service :(

If you're not concerned about a possible outage, and already have a VDSL capable splitter installed - connection only may save you $99.
We do encourage clients to take the C&W, as it solves a lot of headaches. A crude way to think about it is that the extra $99 is an insurance .... although insuring against an inept tech shouldn't really have to happen, but that's life.

Just to clarify, C&W doesn't include internal wiring (except to a split DSL circuit)- it's still to the demark only.
Some techs will be nice and do extra, but they're not obliged to.
Not sure if hads was inferring they would have, but it's a common misconception - one that catches a few out.


363 posts

Ultimate Geek

Trusted
  Reply # 633311 31-May-2012 12:34 Send private message

 VDSL 'Connection Only' requires a Tech to visit the cabinet (if required), jumper a couple of things and tootle off assuming it's completed.


It just seems to be an odd system, surely a "Connection" should refer to the connection actually being available to the demarc - a little pointless if it's not.





nicegear.co.nz - VoIP, DVB and other Linux compatible hardware

26 posts

Geek
  Reply # 633313 31-May-2012 12:44 Send private message

hads: It just seems to be an odd system, surely a "Connection" should refer to the connection actually being available to the demarc - a little pointless if it's not.


The name is a little ambiguous to some.

If the client is currently on a non VDSL card, they have to be physically moved to one.
Similar if they don't have a DSL connection at all at that site - they have to physically jumper it.

Most ADSL->VDSL transitions require a tech to perform physical work at the cabinet currently.

Same service transitions, ie: EUBA->EUBA/WVS->WVS (such as ISP change etc) are logical changes, so don't require any physical work.  (Sometimes EUBA->WVS is also logical if the port is both EUBA/WVS capable ... since they're both Eth products)
I guess as VDSL becomes more common, logical only changes will become more common.

65 posts

Master Geek
  Reply # 633356 31-May-2012 13:18 Send private message

To be honest, from the response to my original question, VDSL sounds like more hassle and expense than I can justify at the moment. I've got no trouble whipping through my data cap as it is (last day of the month and I had .3 GB left as of this morning.) Thanks for the replies. I guess I'll revisit the situation later when/if transitioning from ADSL is more cost effective.

Zo

Prev1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic
Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
Gen-i and SAP partner in mobile business
Posted 23-May-2013 09:23

Ericsson to close down telecom cable manufacturing
Posted 23-May-2013 08:46

FaceToFace Communications and StarLeaf bring unique cloud-based videoconferencing to Australia and New Zealand
Posted 22-May-2013 09:12

IBM Watson finds a new job: customer services
Posted 22-May-2013 08:37

Microsoft unveils Xbox One
Posted 22-May-2013 08:11

InternetNZ and AUT University form strategic partnership
Posted 21-May-2013 09:29


Trending now »
Hot discussions in our forums right now:

Entire house HTPC concept
Created by InfiniteLoop, last reply by kiwijunglist on 23-May-2013 23:15 (25 replies)
Pages... 2

Fecked up religious people strike again :-(
Created by Mark, last reply by KiwiNZ on 24-May-2013 09:04 (49 replies)
Pages... 2 3 4

Cannabis is illegal yet we have really strong 'legal highs' ?
Created by qwerty7, last reply by freitasm on 23-May-2013 23:20 (74 replies)
Pages... 3 4 5

Xbox One
Created by DjShadow, last reply by jtbthatsme on 24-May-2013 01:04 (58 replies)
Pages... 2 3 4

A new project coming to Geekzone
Created by freitasm, last reply by ptinson on 24-May-2013 08:38 (279 replies)
Pages... 17 18 19

HTC One (2013) owners' discussion
Created by Dingbatt, last reply by Brendan on 24-May-2013 03:05 (1547 replies)
Pages... 102 103 104

Orcon, Is this for real or a scam??
Created by old3eyes, last reply by DarthKermit on 22-May-2013 19:12 (29 replies)
Pages... 2

Vodafone Naked Broadband Speeds (Auckland CBD)
Created by wscalioni, last reply by grkiwi on 20-May-2013 21:13 (14 replies)


Geekzone Jobs »
Most recent NZ jobs in technology:

Systems Analyst - mix BA, design & infrastructure
Posted 23-May-2013 22:28

Network Engineer - Urgent Requirement
Posted 23-May-2013 22:28

Senior Java developer - Contract Role
Posted 23-May-2013 22:28

Enterprise Architect
Posted 23-May-2013 22:28

Computer Programmer
Posted 23-May-2013 21:28

Software Developer - Queenstown
Posted 23-May-2013 19:28

Network Performance Engineer
Posted 23-May-2013 19:28


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »
Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.