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Forums › Snap › High latency in League of Legends
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1948 posts

Uber Geek
  Reply # 716975 14-Nov-2012 11:47 Send private message

it's been like this for a couple of weeks. I rebooted my router and the last game had no DC, so not sure if that has helped or not.




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.4
PC - Intel e8600 / 8GB DDR2 / HD5830 1GB / Win7 x64



68 posts

Master Geek
  Reply # 716990 14-Nov-2012 12:09 Send private message

Get him to check the ping meter when he's having issues - its a little bar top right, and see if it's fluctuating much.

Also you can dial into your router's web interface and check the bytes sent/received when he's having issues to see if there much other traffic going through - LoL should only consume 1-5 kilobytes per sec.



68 posts

Master Geek
  Reply # 720161 20-Nov-2012 15:43 Send private message

Just so you know, the high latency has returned now - thought I'd wait several days when it came back to see if it was just temporary, but has been like this for quite a few days now.



68 posts

Master Geek
  Reply # 725248 30-Nov-2012 17:35 Send private message

High latency seemed to be fixed soon after I made the previous post, was just waiting a few days to make sure it didn't come back - seems to be fine now thanks Snap!

37 posts

Geek
  Reply # 725536 1-Dec-2012 16:05 Send private message

Latency to US west seems to be around 100~ higher for me, sadface

96 posts

Master Geek
  Reply # 725538 1-Dec-2012 16:10 Send private message

Kiwiownage: Latency to US west seems to be around 100~ higher for me, sadface

Traceroutes to would be good :)

Potentially a less than optimal routing path.

37 posts

Geek
  Reply # 725548 1-Dec-2012 16:51 Send private message

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 <1 ms 4 ms <1 ms fritz.box [192.168.178.1]
2 8 ms 8 ms 8 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 5 ms 7 ms 8 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 19 ms 22 ms 19 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66
]
7 22 ms 19 ms 22 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 201 ms 198 ms 198 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.
105]
9 200 ms 201 ms 201 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54
.6.69]
10 223 ms 213 ms 212 ms te0-3-0-2.mpd22.lax01.atlas.cogentco.com [154.54
.25.189]
11 214 ms 213 ms 212 ms te3-4.ccr02.lax05.atlas.cogentco.com [154.54.3.1
0]
12 225 ms 231 ms 229 ms 192.205.35.5
13 232 ms 237 ms 229 ms cr2.la2ca.ip.att.net [12.122.84.218]
14 232 ms 226 ms 233 ms gar20.la2ca.ip.att.net [12.122.128.181]
15 229 ms 231 ms 228 ms 12-122-254-234.attens.net [12.122.254.234]
16 227 ms 231 ms 227 ms 206.16.68.46
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.



68 posts

Master Geek
  Reply # 742868 10-Jan-2013 15:35 Send private message

The latency issue has returned now unfortunately - spiking from 150ms to 1500ms..

1948 posts

Uber Geek
  Reply # 742892 10-Jan-2013 16:25 Send private message

SNAP-CHCH

Tracing route to 12.129.254.216 over a maximum of 30 hops

1 2 ms 1 ms 7 ms 192.168.1.1
2 18 ms 33 ms 30 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 15 ms 22 ms 11 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 * * * Request timed out.
6 32 ms 27 ms 25 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66]
7 25 ms 30 ms 33 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
8 149 ms 151 ms 149 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
9 150 ms 153 ms 150 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54.6.69]
10 192 ms 190 ms 189 ms te0-2-0-1.ccr22.lax01.atlas.cogentco.com [154.54.5.70]
11 162 ms 167 ms 162 ms te0-1-0-4.ccr22.lax05.atlas.cogentco.com [154.54.29.202]
12 239 ms 231 ms 228 ms 192.205.35.5
13 * 209 ms 209 ms cr2.la2ca.ip.att.net [12.122.84.218]
14 233 ms 265 ms 221 ms gar29.la2ca.ip.att.net [12.122.129.241]
15 * 206 ms 212 ms 12.122.251.190
16 210 ms 204 ms 200 ms 206.16.68.46




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.4
PC - Intel e8600 / 8GB DDR2 / HD5830 1GB / Win7 x64

They see me trollin'
1672 posts

Uber Geek

Trusted
Telecom NZ
Subscriber
  Reply # 743095 10-Jan-2013 23:50 Send private message

Ugh this has been digging my head in, my flatmate has been experiencing high pingspikes making the game almost unplayable, I have almost tried everything on my end but also think it's on Snap's end.

*Sad Panda*

Edit: Since I don't play this, anyone know of any servers I can load up in Smokeping and track the latency  It seems that all the servers can't be pinged.




Michael Murphy
[Twitter] [Last.fm] [IPv6 Sage]

Anything written up there is my own view on life, the universe and everything.

37 posts

Geek
  Reply # 743982 13-Jan-2013 09:48 Send private message

It's not just league, its across all west coast US servers, averaging around 250 (normally 170-190~)

407 posts

Ultimate Geek

Trusted
Snap Internet
  Reply # 744056 13-Jan-2013 13:09 Send private message

Hi guys,

We are currently investigating the high latency issues. Will keep you up to date as more information becomes available.

Thanks, ^AL




snap!

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Team:
^MC Michelle Clements
^AL Allan Loveday
^RO Ricky Owens
^ST Sam Taylor

1948 posts

Uber Geek
  Reply # 744070 13-Jan-2013 13:53 Send private message

I used to get 120-130 ms with orcon in chch, but ~200 ms with snap and also intermittent increased in game lag. I hope you can sort this out.




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.4
PC - Intel e8600 / 8GB DDR2 / HD5830 1GB / Win7 x64

37 posts

Geek
  Reply # 744072 13-Jan-2013 14:01 Send private message

Also twitch.tv is laggy as balls now :( can't even watch 480p streams when I used to watch the exact same stream on 1080p

1948 posts

Uber Geek
  Reply # 744074 13-Jan-2013 14:02 Send private message

I find twitch.tv sometimes works nicely with 720p and at other times I can get video problems with a 480p stream, all within the same weekend.  This is more a bandwidth / quality of data issue than a latency issue though.




HTPC - Intel i3-2100 / 12GB DDR3 / GA-Z77X-UD5H / HD4670 1GB / HVR2200 / 750GB + 4 x 3TB / Win 7 x64 / MediaPortal 1.4
PC - Intel e8600 / 8GB DDR2 / HD5830 1GB / Win7 x64

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